Medical Receptionist / Patient Care Coordinator

NYCOA; Lynnwood (WA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement benefits

401(k) matching

Employee discounts

Professional development assistance

Bonus opportunities

Supportive, team-oriented work 환경

Job summary

Alderwood Vision Source in Lynnwood, WA is seeking a friendly Medical Receptionist / Patient Care Coordinator to join our fast-paced eye care team. You will greet patients, verify insurance, schedule appointments, and support the front desk to ensure a smooth patient experience.

The ideal candidate has at least 1 year of medical office experience, strong communication skills, and the ability to handle multiple tasks in a busy setting.

Qualifications

• 1+ year of medical office experience preferred.
• Experience with patient scheduling, insurance verification, billing or front-desk duties a plus.
• Strong customer service and communication skills.
• Excellent attention to detail and organizational abilities.
• Ability to work Monday through Friday with two evening shifts.

Responsibilities

• Greet and check in patients in a friendly and professional manner.
• Answer incoming calls and assist patients with questions.
• Schedule, confirm, and coordinate patient appointments.
• Maintain an accurate and organized patient schedule.
• Verify basic insurance information and eligibility.
• Explain insurance benefits and coverage information to patients.
• Update patient information and maintain accurate records.
• Communicate with patients, providers, and team members.
• Keep the front office organized and running smoothly.
• Assist in other areas of the clinic when needed.
• Complete additional duties and projects assigned by management.

Skills

Medical office experience

Customer service

Strong communication

Attention to detail

Organizational skills

Job description

Alderwood Vision Source is hiring a Medical Receptionist / Patient Care Coordinator to join our friendly, fast-paced eye care team in Lynnwood, WA.

If you enjoy helping people, staying organized, and being part of a team that takes pride in creating a great patient experience, we’d love to hear from you.

Previous medical office experience is preferred, especially experience with patient scheduling, insurance verification, billing, or front-desk responsibilities.

WHAT WE OFFER

• Starting pay of $19.00+ per hour, depending on experience
• Full-time, Monday through Friday schedule
• Two evening shifts per week
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Retirement benefits
• 401(k) matching
• Employee discounts
• Professional development assistance
• Bonus opportunities
• Supportive, team-oriented work environment

RESPONSIBILITIES

• Greet and check in patients in a friendly and professional manner.
• Answer incoming phone calls and assist patients with questions.
• Schedule, confirm, and coordinate patient appointments.
• Maintain an accurate and organized patient schedule.
• Verify basic insurance information and eligibility.
• Explain insurance benefits and coverage information to patients.
• Update patient information and maintain accurate records.
• Communicate with patients, providers, and other team members.
• Help keep the front office organized and running smoothly.
• Assist in other areas of the clinic when needed.
• Complete additional duties and projects assigned by management.

QUALIFICATIONS

• 1+ year of medical office experience preferred.
• Experience in an optometry, ophthalmology, dental, or other healthcare office is a plus.
• Familiarity with insurance plans, benefits, or medical billing preferred.
• Strong customer service and communication skills.
• Excellent attention to detail and organizational skills.
• Comfortable working with computers and learning new software.
• Ability to manage multiple priorities in a fast-paced environment.
• Dependable, professional, and team-oriented.
• Passion for providing an excellent patient experience.
• Ability to work Monday through Friday, including two evenings per week.
• Reliable transportation to Lynnwood, WA 98036.

ABOUT ALDERWOOD VISION SOURCE

Alderwood Vision Source is a locally owned eye care practice serving Lynnwood and the surrounding community. Our team provides comprehensive eye care in a professional, welcoming environment with a strong focus on personalized patient service.

We are looking for someone who wants to become a valued part of our team and help make every patient interaction a positive one.