Front Desk & Insurance Verification Pro
American Family Care
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Job summary
American Family Care is seeking a Medical Receptionist for our PRN front desk in urgent care centers. You will verify insurance, explain costs to patients, and help maintain a smooth patient flow while supporting revenue protection and customer service.
The role emphasizes accurate insurance verification, clear billing discussions with patients, and HIPAA-compliant record handling, with opportunities to grow into billing or supervisory roles as AFC expands nationwide.
Qualifications
- Insurance verification and billing knowledge required.
- Experience with EMR systems and medical billing software a plus.
- Strong attention to detail and patient service.
Responsibilities
- Master Insurance Verification: verify coverage before services and maximize revenue.
- Excel at Financial Counseling: explain costs and insurance processes to patients.
- Solve Billing Problems: identify and resolve discrepancies before they impact revenue.
- Drive Patient Satisfaction: deliver exceptional service during financial conversations.
- Be the Face of AFC: greet patients warmly and professionally.
- Own the Front Desk Flow: process payments, schedule appointments, check-in.
- Protect Patient Information: maintain HIPAA-compliant records.
Skills
Education
Tools
Job description
American Family Care is seeking a Medical Receptionist for our PRN front desk in urgent care centers. You will verify insurance, explain costs to patients, and help maintain a smooth patient flow while supporting revenue protection and customer service.
The role emphasizes accurate insurance verification, clear billing discussions with patients, and HIPAA-compliant record handling, with opportunities to grow into billing or supervisory roles as AFC expands nationwide.
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