Medical Assistant/Clinic Office Coordinator/GI

Emerson Hospital; West Concord (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

Emerson Health in Concord, MA seeks a Medical Assistant/Clinic Office Coordinator for the GI clinic to support patient care and clinic operations. You will assist physicians, prepare patients, and manage communications with patients and staff.

The role blends clinical duties with administrative tasks, requires 2–4 years MA experience and EMR familiarity, and offers day shifts in a supportive team environment.

Qualifications

• High School Diploma or equivalent (required).
• Completion of a Medical Assistant program (preferred).
• 2–4 years of experience as a Medical Assistant in a physician or medical office (preferred).
• 1–3 years of administrative or medical office experience (preferred).
• State MA Certification (preferred, not required).
• Experience with EMR systems such as GE Centricity or Meditech (preferred).
• Strong computer proficiency and attention to detail.
• Excellent interpersonal and communication skills.
• Proven ability to deliver outstanding patient/customer service.

Responsibilities

• Prepare patients for examinations, ensuring comfort and readiness.
• Support physicians with clinical procedures and day-to-day patient care.
• Coordinate office workflows, including scheduling and patient communication.
• Maintain accurate and timely documentation in the EMR.
• Provide exceptional customer service to patients in person and over the phone.
• Safeguard patient confidentiality in compliance with healthcare regulations.

Skills

Patient care

Clinical support

Customer service

Communication

HIPAA compliance

Education

High School Diploma

Medical Assistant program

Tools

GE Centricity

Meditech

MS Office

Job description

Medical Assistant/Clinic Office Coordinator/GI

Concord , MA

Medical Assistant

Full Time , Day shift , 8:00am-4:30pm

Hours/Pay Period: 40

Salary Range: $20.00 - $26.00 / Hourly

Medical Assistant/Receptionist, Gastroenterology, Emerson Health, Concord, MA

We’re looking for a compassionate, detail-oriented Medical Assistant / Clinical Office Coordinator to join our growing healthcare team. In this vital role, you’ll be at the heart of the patient experience—helping ensure smooth clinic operations while supporting physicians in delivering high-quality care.

If you enjoy working in a fast-paced medical environment and thrive on both clinical and administrative responsibilities, we’d love to meet you.

What You’ll Do

• Prepare patients for examinations, ensuring comfort and readiness


• Support physicians with clinical procedures and day-to-day patient care


• Coordinate office workflows, including scheduling and patient communication


• Maintain accurate and timely documentation in the electronic medical record (EMR)


• Provide exceptional customer service to patients both in person and over the phone


• Safeguard patient confidentiality in compliance with healthcare regulations

What You Bring

Education

• High School Diploma or equivalent (required)


• Completion of a Medical Assistant program (preferred)

Experience

• 2–4 years of experience as a Medical Assistant in a physician or medical office (preferred)


• 1–3 years of administrative or medical office experience (preferred)

Licensure / Certification

• State Medical Assistant Certification (preferred, not required)


• Experience with EMR systems such as GE Centricity or Meditech (preferred)


• Strong computer proficiency and attention to detail


• Excellent interpersonal and communication skills


• Proven ability to deliver outstanding patient/customer service


• Ability to handle sensitive information with professionalism and confidentiality

Why Join Us?

• Be part of a collaborative, patient-centered care team


• Gain experience in both clinical and administrative healthcare operations


• Opportunity to grow your skills in a supportive environment