Gastroenterology Front Desk & Admin Coordinator

Emerson Hospital; Concord (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

Emerson Health in Concord, MA is seeking a Medical Receptionist for the Gastroenterology unit. You will greet patients, manage front desk operations, and schedule appointments to keep patient flow smooth.

This role requires strong organizational skills, basic medical terminology knowledge, and experience with electronic health records (Epic preferred). You will handle confidential information and support clinical staff.

Qualifications

• High School diploma preferred.
• 1 year of healthcare or administrative experience preferred.
• Epic experience or familiarity with EHR systems preferred.
• Strong written and verbal communication; attention to detail.

Responsibilities

• Greet patients and manage front desk operations.
• Schedule appointments and coordinate patient flow.
• Maintain accurate patient records and protect confidentiality.
• Support clinical staff with administrative tasks to keep the office running smoothly.
• Utilize electronic health record systems (Epic preferred) to document patient interactions.

Skills

Epic experience

EHR systems

Organizational skills

Interpersonal skills

Confidentiality

Medical terminology

English proficiency

Customer service

Education

High School Diploma or equivalent

Tools

Epic

Job description

Emerson Health in Concord, MA is seeking a Medical Receptionist for the Gastroenterology unit. You will greet patients, manage front desk operations, and schedule appointments to keep patient flow smooth.

This role requires strong organizational skills, basic medical terminology knowledge, and experience with electronic health records (Epic preferred). You will handle confidential information and support clinical staff.