Primary Care Medical Receptionist — Front Desk & Call Center

Park Nicollet Health Services; Burnsville (MN); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Paid time off

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

Park Nicollet Burnsville Primary Care is hiring a Medical Receptionist to support both call center and front desk operations, greeting patients, handling co-pays, scheduling follow-ups, and assisting with clerical tasks.

The role emphasizes patient confidentiality, excellent customer service, and the ability to work in a fast-paced, team-oriented environment with regular weekday hours and occasional Saturdays.

Qualifications

• 6 months related experience.
• Accurate computer/keyboard skills required.
• Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
• Proficient in operation of equipment: telephone and headsets, PC, printer, photocopier and fax machine.

Responsibilities

• Answer and respond to incoming telephone calls from patients and employer groups.
• Greet patients, collect co-pays, schedule follow-up appointments and referrals, and support clerical duties.

Skills

Verbal communication

Written communication

Customer service

Telephone etiquette

Confidentiality

Problem solving

Fast-paced environment

Tools

Telephone headset

PC

Printer

Photocopier

Fax machine

Job description

Park Nicollet Burnsville Primary Care is hiring a Medical Receptionist to support both call center and front desk operations, greeting patients, handling co-pays, scheduling follow-ups, and assisting with clerical tasks.

The role emphasizes patient confidentiality, excellent customer service, and the ability to work in a fast-paced, team-oriented environment with regular weekday hours and occasional Saturdays.