Medical Receptionist - Flexible Schedule Patient Concierge

American Family Care; Souderton (Montgomery County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Great small business work environment

Flexible scheduling

Job summary

American Family Care in Souderton area seeks a friendly medical receptionist to check patients in/out, verify insurance, collect payments, and maintain records. The role keeps patient flow and delivers positive customer service.

You greet patients, gather insurance cards, register patients, and balance daily charges; must have High School diploma and basic computer skills. Franchise duties may vary by location.

Qualifications

• High School graduate or equivalent.
• Basic computer knowledge, e.g., Microsoft Office.
• Accuracy and detail orientation.
• Positive customer service skills.

Responsibilities

• Prepare the clinic for opening by reviewing the facility and systems.
• Greet patients and obtain insurance cards and IDs.
• Register patients, update records, verify insurance accurately.
• Collect payments and address billing issues.
• Respond to customer needs and assist with follow-up appointments.
• Balance daily charges and produce reports.
• Complete closing procedures and secure assets.
• Maintain complete and accurate documentation.
• Other duties as assigned.

Skills

Customer service

Attention to detail

Phone etiquette

Communication

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

American Family Care in Souderton area seeks a friendly medical receptionist to check patients in/out, verify insurance, collect payments, and maintain records. The role keeps patient flow and delivers positive customer service.

You greet patients, gather insurance cards, register patients, and balance daily charges; must have High School diploma and basic computer skills. Franchise duties may vary by location.