Compassionate Medical Receptionist & Insurance Expert

American Family Care; West Chester (Chester County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Dental insurance

Employee discounts

Job summary

American Family Care is seeking a friendly, organized Medical Receptionist for our Chester County, PA clinic. You’ll be the first contact, greeting patients and guiding them through check-in to check-out, while verifying insurance and communicating patient financial responsibilities.

You’ll maintain patient records, assist with appointments, registrations, and billing, and help ensure accurate handling of insurance information in a fast-paced healthcare setting.

Qualifications

• Experience as Medical Receptionist or similar in a healthcare setting.
• Experience verifying insurance eligibility and benefits.
• Knowledge of medical billing processes and terminology.
• Proficiency with EMR/EHR systems and standard office technology.
• Strong customer service and communication skills.

Responsibilities

• Welcome patients with warmth, professionalism, and empathy.
• Assist patients with questions regarding appointments, registration, insurance, and billing.
• Verify insurance eligibility and benefits before services are rendered.
• Review patient demographics and insurance information to prevent claim denials and billing errors.
• Explain insurance coverage, collect patient payments, and explain billing options.
• Schedule appointments and maintain patient flow.
• Maintain accurate patient records and protect confidentiality per HIPAA.
• Support providers and clinical staff with administrative processes.

Skills

Medical reception experience

Customer service

EMR/EHR proficiency

Insurance verification

Billing terminology knowledge

Communication skills

HIPAA compliance

Tools

EMR/EHR systems

Job description

American Family Care is seeking a friendly, organized Medical Receptionist for our Chester County, PA clinic. You’ll be the first contact, greeting patients and guiding them through check-in to check-out, while verifying insurance and communicating patient financial responsibilities.

You’ll maintain patient records, assist with appointments, registrations, and billing, and help ensure accurate handling of insurance information in a fast-paced healthcare setting.