Medical Receptionist — Fast-Paced Frontline Care & Patient Support

HealthPartners; Stillwater, Northern (MN, KY); Hybrid; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Paid time off

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

Park Nicollet is hiring a Medical Receptionist to join our Primary Care Frontline team. You will be the first point of contact, answering incoming calls from patients and employer groups, and supporting the front desk operations.

The role requires 6 months related experience, accurate computer and keyboard skills, and the ability to handle age-related care considerations and confidential information. Monday–Friday day shifts with occasional Saturdays, and a comprehensive benefits package.

Qualifications

• 6 months related experience.
• Accurate computer/keyboard skills required.
• Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
• Must be proficient in operation of telephone and headsets, PC, printer, photo copier and fax machine.

Responsibilities

• Primarily responsible for rapidly and accurately answering and responding to incoming telephone calls from patients and/or employer groups.
• Follow department guidelines and processes to meet agent expectations.

Skills

Customer service

Telephone etiquette

Keyboarding

Tools

PC

Printer

Copier

Fax machine

Job description

Park Nicollet is hiring a Medical Receptionist to join our Primary Care Frontline team. You will be the first point of contact, answering incoming calls from patients and employer groups, and supporting the front desk operations.

The role requires 6 months related experience, accurate computer and keyboard skills, and the ability to handle age-related care considerations and confidential information. Monday–Friday day shifts with occasional Saturdays, and a comprehensive benefits package.