Medical Receptionist — Fast-Paced Care Clinic

MATClinic Services, LLC; Dundalk (MD); Hybrid; USD 26,000 - 29,000; Part time

Benefits offered by this job

401(k) with a 4% Safe Harbor match

Health insurance plans for individuals

Voluntary Short-Term Disability, Life,

AD&D Insurance

Personal Leave

Sick and Safe Leave

Paid Holidays

Job summary

MATClinic Services, LLC is seeking a part-time Medical Receptionist in Annapolis, MD. You will be the first point of contact, handling check-in, intake paperwork, insurance cards, and patient flow in a fast-paced addiction medicine practice.

You will manage high-volume calls, schedule appointments, verify insurance, collect copays, and support providers with EHR tasks while using scheduling systems and digital tools. This role requires flexibility and a patient-centered approach.

Qualifications

• Education: High school diploma or GED required.
• Customer service with a warm, professional, patient-centered approach.
• Comfortable using electronic health records, scheduling software, insurance portals, and other digital tools.
• Accurate with patient registration, insurance verification, payment collection, documentation, and administrative processes.
• Able to multitask, prioritize competing demands, and stay calm in a fast-paced clinic.

Responsibilities

• Welcome patients with professionalism and compassion while managing check-in, intake paperwork, insurance cards, demographic updates, and patient flow throughout the day.
• Answer a high volume of phone calls, schedule appointments, respond to patient questions, and help ensure patients receive timely care.
• Verify insurance eligibility, explain financial responsibilities, collect copays, and accurately process patient payments.
• Support providers by entering electronic prescriptions into the EHR pending queue, preparing patient resources, and assisting with other administrative tasks.
• Work with technology, including EHR, scheduling systems, digital platforms, and other software used in the organization.
• Travel between clinic locations as needed to support staffing and patient care.

Skills

Customer Service

Technology Skills

Attention to Detail

Adaptability

Communication

Teamwork

Education

High school diploma or GED

Job description

MATClinic Services, LLC is seeking a part-time Medical Receptionist in Annapolis, MD. You will be the first point of contact, handling check-in, intake paperwork, insurance cards, and patient flow in a fast-paced addiction medicine practice.

You will manage high-volume calls, schedule appointments, verify insurance, collect copays, and support providers with EHR tasks while using scheduling systems and digital tools. This role requires flexibility and a patient-centered approach.