Medical Receptionist: Fast-Paced Clinic & Patient Focus

Revel Staffing; Portland (OR); On-site; USD 22,000 - 30,000; Full time

Job summary

Revel Staffing is seeking a professional Medical Receptionist for a busy healthcare clinic. You will support front desk operations, patient registration, insurance verification, and payment processing in a fast-paced medical office.

The role requires strong customer service, basic computer skills, and meticulous attention to detail. You will greet patients, manage check-ins, verify insurance, collect payments, answer calls, and maintain confidential records in compliance with HIPAA.

Responsibilities

• Greet patients and provide a friendly, professional first impression
• Check patients in and out accurately and efficiently
• Provide registration forms and collect required patient documentation
• Obtain and scan copies of insurance cards, identification, and other required documents
• Register new patients and update existing patient records
• Verify insurance information accurately and in a timely manner
• Collect patient payments, copays, balances, and other required fees
• Process cash, check, and credit card payments
• Assist with billing questions, payment issues, and basic account inquiries
• Maintain patient flow and communicate wait times or updates as needed
• Answer phones with a clear, professional, and courteous manner
• Respond promptly to patient needs and provide excellent customer service
• Assist patients with follow-up appointments and medical documentation requests
• Balance daily patient charges against system reports
• Complete opening and closing procedures, including preparing paperwork and submitting required reports
• Follow cash control procedures and help secure financial assets
• Maintain complete, accurate, and confidential patient records
• Support front office operations and perform other administrative duties as assigned
• Follow clinic policies, HIPAA requirements, and patient privacy standards

Job description

Revel Staffing is seeking a professional Medical Receptionist for a busy healthcare clinic. You will support front desk operations, patient registration, insurance verification, and payment processing in a fast-paced medical office.

The role requires strong customer service, basic computer skills, and meticulous attention to detail. You will greet patients, manage check-ins, verify insurance, collect payments, answer calls, and maintain confidential records in compliance with HIPAA.