Patient-Focused Medical Receptionist — Growth & Benefits

ExpressCare Urgent Centers; Hampstead (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

PTO

SSL

Premium pay holidays when worked

Health, dental, and vision insurance

Job summary

ExpressCare Urgent Care Centers in Hampstead, MD is hiring a full-time Medical Receptionist to greet patients, register them, verify insurance, and manage EMR entries. The role includes phone management, payment processing, and administrative support in a fast-paced urgent care setting.

Candidates should have a High School Diploma, one year of customer service experience (medical setting preferred), and familiarity with medical office software.

Qualifications

• High School Diploma or equivalent.
• Medical Administrative Assistant certification preferred.
• Minimum of one year of customer service experience, preferably in a medical setting.
• Proficiency with medical office software a plus.
• Must be able to stand and lift 25 lbs; scheduling flexibility including weekends/holidays.

Responsibilities

• Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR.
• Answer telephone calls, record messages, and accurately re-direct calls as needed.
• Collect patient payments and manage payment transactions.
• Assist with faxes, emails, and office organization.
• Maintain a clean and professional environment, and a welcoming waiting area.

Skills

Customer service

Communication

Professionalism

Flexibility

Education

High school diploma

Job description

ExpressCare Urgent Care Centers in Hampstead, MD is hiring a full-time Medical Receptionist to greet patients, register them, verify insurance, and manage EMR entries. The role includes phone management, payment processing, and administrative support in a fast-paced urgent care setting.

Candidates should have a High School Diploma, one year of customer service experience (medical setting preferred), and familiarity with medical office software.