Part-Time Medical Receptionist Annapolis, MD

MATClinics; Dundalk (MD); Hybrid; USD 26,000 - 29,000; Part time

Benefits offered by this job

401(k) with a 4% Safe Harbor match

Health insurance plans for individuals

Voluntary Short-Term Disability, Life,

AD&D Insurance

Personal Leave

Sick and Safe Leave

Paid Holidays

Job summary

MATClinic Services, LLC is seeking a part-time Medical Receptionist in Annapolis, MD. You will be the first point of contact, handling check-in, intake paperwork, insurance cards, and patient flow in a fast-paced addiction medicine practice.

You will manage high-volume calls, schedule appointments, verify insurance, collect copays, and support providers with EHR tasks while using scheduling systems and digital tools. This role requires flexibility and a patient-centered approach.

Qualifications

• Education: High school diploma or GED required.
• Customer service with a warm, professional, patient-centered approach.
• Comfortable using electronic health records, scheduling software, insurance portals, and other digital tools.
• Accurate with patient registration, insurance verification, payment collection, documentation, and administrative processes.
• Able to multitask, prioritize competing demands, and stay calm in a fast-paced clinic.

Responsibilities

• Welcome patients with professionalism and compassion while managing check-in, intake paperwork, insurance cards, demographic updates, and patient flow throughout the day.
• Answer a high volume of phone calls, schedule appointments, respond to patient questions, and help ensure patients receive timely care.
• Verify insurance eligibility, explain financial responsibilities, collect copays, and accurately process patient payments.
• Support providers by entering electronic prescriptions into the EHR pending queue, preparing patient resources, and assisting with other administrative tasks.
• Work with technology, including EHR, scheduling systems, digital platforms, and other software used in the organization.
• Travel between clinic locations as needed to support staffing and patient care.

Skills

Customer Service

Technology Skills

Attention to Detail

Adaptability

Communication

Teamwork

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part-Time Medical Receptionist Annapolis, MD

Dundalk, MD, US

2 days ago Requisition ID: 1086

Salary Range: $19.00 To $21.00 Hourly

Join Our Team as a Medical Receptionist at MATClinics

Who We Are & Why Join Our Team

MATClinics specializes in helping individuals overcome addiction, including opioid, alcohol, and stimulant use disorders. We integrate medication-assisted treatment (MAT) with comprehensive behavioral healthcare, mental health therapy, psychiatry, and ongoing support services to effectively manage substance use disorders and treat the whole person.

Our Vision: To guide each patient on a personalized recovery journey, addressing their physical, emotional, and daily needs.

Our Mission: To integrate medication-assisted treatment with comprehensive behavioral healthcare and ongoing support services to effectively manage substance use disorders.

What’s In It For You? (Compensation & Benefits)

Competitive Pay: Starting pay is competitive. Range is $19.00-$21.00/hr

401(k) with a 4% Safe Harbor match.

Health insurance plans for individuals and families.

Voluntary Short-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) insurance.

Personal Leave

Sick and Safe Leave

Paid Holidays

Schedule:

At least one evening and every Saturday from 8am-3pm. (Schedules are subject to change based on patient needs).

The Reality of the Role (What to Expect)

We believe in being transparent, this is not a traditional front desk position. At MATClinics, you are the first impression of our organization and the central hub that keeps the clinic running. You'll balance patient service, administrative responsibilities, technology, and operational support in a fast-paced addiction medicine practice. Every day is different, and you'll often be juggling multiple priorities at once. You will:

Welcome patients with professionalism and compassion while managing check-in, intake paperwork, insurance cards, demographic updates, and patient flow throughout the day.

Answer a high volume of phone calls, schedule appointments, respond to patient questions, and help ensure patients receive timely care.

Verify insurance eligibility, explain financial responsibilities, collect copays, and accurately process patient payments.

Support providers by entering electronic prescriptions into the EHR pending queue, preparing patient resources, and assisting with other administrative tasks that keep patient care moving efficiently.

Work comfortably with technology, including electronic health records, scheduling systems, digital communication platforms, and other software used throughout the organization.

Travel between our clinic locations as needed to help support staffing and patient care.

Maintain an all-hands-on-deck mentality. Depending on the needs of the clinic, this may include assisting the clinical team with urine drug screen collections in high-volume offices, responding to important company communications, and helping keep both administrative and clinical spaces clean, organized, and welcoming.

This role is ideal for someone who enjoys staying busy, solving problems, and helping people. If you're looking for a quiet front desk position where you primarily answer phones and greet patients, this probably isn't the right fit. If you thrive in a fast-paced environment, enjoy learning new technology, and take pride in keeping a clinic running smoothly while making patients feel cared for, you'll likely be successful at MATClinics.

What You Bring

• Education: High school diploma or GED required.
• Customer Service: A warm, professional, and patient-centered approach both in person and over the phone.
• Technology Skills: Comfortable learning and using electronic health records (EHR), scheduling software, insurance portals, and other digital tools.
• Attention to Detail: Accurate with patient registration, insurance verification, payment collection, documentation, and administrative processes.
• Adaptability: Able to multitask, prioritize competing demands, and remain calm in a fast-paced clinical environment.
• Communication: Strong interpersonal skills with the ability to communicate effectively with patients, providers, insurance companies, and teammates.
• Teamwork: Willing to jump in wherever needed to support patients, coworkers, and clinic operations.

Ready to Make a Difference?

MATClinics is an Equal Opportunity Employer committed to diversity and inclusion. This position requires the access, use, and disclosure of protected health information (PHI) in accordance with HIPAA regulations and company policy. All staff are expected to uphold the mission, vision, and core values of MATClinics.

Join Our Team as a Medical Receptionist at MATClinics

Who We Are & Why Join Our Team

MATClinics specializes in helping individuals overcome addiction, including opioid, alcohol, and stimulant use disorders. We integrate medication-assisted treatment (MAT) with comprehensive behavioral healthcare, mental health therapy, psychiatry, and ongoing support services to effectively manage substance use disorders and treat the whole person.

• Our Vision: To guide each patient on a personalized recovery journey, addressing their physical, emotional, and daily needs.

• Our Mission: To integrate medication-assisted treatment with comprehensive behavioral healthcare and ongoing support services to effectively manage substance use disorders.

What’s In It For You? (Compensation & Benefits)

• Competitive Pay: Starting pay is competitive. Range is $19.00-$21.00/hr

• Comprehensive Health & Retirement:

  • 401(k) with a 4% Safe Harbor match.

  • Health insurance plans for individuals and families.

  • Voluntary Short-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) insurance.

  • Personal Leave

  • Sick and Safe Leave

  • Paid Holidays

• Schedule:

  • At least one evening and every Saturday from 8am-3pm. (Schedules are subject to change based on patient needs).

The Reality of the Role (What to Expect)

We believe in being transparent, this is not a traditional front desk position. At MATClinics, you are the first impression of our organization and the central hub that keeps the clinic running. You'll balance patient service, administrative responsibilities, technology, and operational support in a fast-paced addiction medicine practice. Every day is different, and you'll often be juggling multiple priorities at once. You will:

• Welcome patients with professionalism and compassion while managing check-in, intake paperwork, insurance cards, demographic updates, and patient flow throughout the day.

• Answer a high volume of phone calls, schedule appointments, respond to patient questions, and help ensure patients receive timely care.

• Verify insurance eligibility, explain financial responsibilities, collect copays, and accurately process patient payments.

• Support providers by entering electronic prescriptions into the EHR pending queue, preparing patient resources, and assisting with other administrative tasks that keep patient care moving efficiently.

• Work comfortably with technology, including electronic health records, scheduling systems, digital communication platforms, and other software used throughout the organization.

• Travel between our clinic locations as needed to help support staffing and patient care.

• Maintain an all-hands-on-deck mentality. Depending on the needs of the clinic, this may include assisting the clinical team with urine drug screen collections in high-volume offices, responding to important company communications, and helping keep both administrative and clinical spaces clean, organized, and welcoming.

This role is ideal for someone who enjoys staying busy, solving problems, and helping people. If you're looking for a quiet front desk position where you primarily answer phones and greet patients, this probably isn't the right fit. If you thrive in a fast-paced environment, enjoy learning new technology, and take pride in keeping a clinic running smoothly while making patients feel cared for, you'll likely be successful at MATClinics.

What You Bring

• Education: High school diploma or GED required.
• Customer Service: A warm, professional, and patient-centered approach both in person and over the phone.
• Technology Skills: Comfortable learning and using electronic health records (EHR), scheduling software, insurance portals, and other digital tools.
• Attention to Detail: Accurate with patient registration, insurance verification, payment collection, documentation, and administrative processes.
• Adaptability: Able to multitask, prioritize competing demands, and remain calm in a fast-paced clinical environment.
• Communication: Strong interpersonal skills with the ability to communicate effectively with patients, providers, insurance companies, and teammates.
• Teamwork: Willing to jump in wherever needed to support patients, coworkers, and clinic operations.

Ready to Make a Difference?

MATClinics is an Equal Opportunity Employer committed to diversity and inclusion. This position requires the access, use, and disclosure of protected health information (PHI) in accordance with HIPAA regulations and company policy. All staff are expected to uphold the mission, vision, and core values of MATClinics.

Check us out here! www.matclinics.com

Mon: Call Center (Dundalk) — 8:00 AM – 4:00 PM (8 hrs)
Tue: Receptionist (Dundalk) — 12:00 PM – 8:00 PM (8 hrs)
Wed: Call Center (Dundalk) — 12:00 PM – 8:00 PM (8 hrs)
Thu: Receptionist (Dundalk) — 8:00 AM – 4:00 PM (8 hrs)
Sat: Receptionist (Dundalk) — 8:00 AM – 3:00 PM (7 hrs)