Medical Front Desk & Patient Care Coordinator

LifeStance Health Inc.; Annapolis (MD); In loco; USD 25.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

AD&D

Short/Long-term disability

Life insurance

401k with match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Descrizione del lavoro

LifeStance Health Inc. is seeking a Medical Office Receptionist at our Annapolis location to manage front desk operations and deliver exceptional in-person and telehealth patient service.

You will support clinicians, handle scheduling, intake, and billing inquiries, and uphold privacy standards while fostering a welcoming, efficient practice environment. The role emphasizes teamwork, accurate documentation, and proactive communication to ensure smooth daily operations and a positive patient

Competenze

• Front desk and scheduling duties; in-person and telehealth support.
• Ability to multitask and prioritize in a fast-paced office.
• Excellent written and verbal communication.
• Proficiency with Microsoft Office and EMR software; HIPAA compliance.

Mansioni

• Create a positive work environment; support clinician/staff engagement activities.
• Manage scheduling and ensure paperwork, demographics, and charts are ready.
• Perform general office duties: mail, scanning, e-faxes, email, office upkeep.
• Communicate with peers, clinicians, and patients to support care and satisfaction.
• Provide patient support via phone, email, and portal for billing and scheduling needs.
• Handle queues in the phone system to ensure timely responses.
• Assist patients with telehealth access and portal issues.
• Triage urgent requests and direct to appropriate departments.

Conoscenze

Multitasking

Communication

MS Office & EMRs

HIPAA compliance

Formazione

High School Diploma or GED

Associate's/Bachelor's degree preferred

Strumenti

Microsoft Office

EMR systems

Descrizione del lavoro

LifeStance Health Inc. is seeking a Medical Office Receptionist at our Annapolis location to manage front desk operations and deliver exceptional in-person and telehealth patient service.

You will support clinicians, handle scheduling, intake, and billing inquiries, and uphold privacy standards while fostering a welcoming, efficient practice environment. The role emphasizes teamwork, accurate documentation, and proactive communication to ensure smooth daily operations and a positive patient