Medical Receptionist - Evenings/Weekends (Bilingual)

Dallas Behavioral Healthcare Hospital; DeSoto (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company paid disability

401(k) plan

Paid time off

Job summary

Dallas Behavioral Healthcare Hospital is seeking a receptionist to greet and assist patients, family members, physicians, staff, vendors, and visitors. The role requires courteous, professional communication and prompt handling of information and messages.

You will answer phones, manage front-desk duties, maintain records, and support patient flow while upholding HIPAA and confidentiality standards in a busy hospital environment. Evening and weekend availability is required.

Qualifications

• High School diploma or equivalent required/preferred.
• 1 year of customer service experience required.
• Six months of medical receptionist experience preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Greets and assists patients, family members, physicians, staff, vendors and visitors.
• Answers telephones and relays messages promptly.
• Maintains accurate records and data entry in the information system.
• Ensures adequate phone coverage and front-desk organization.
• Provides information per hospital policies and HIPAA requirements.
• Demonstrates diplomacy and excellent customer service in a diverse environment.

Skills

Customer service

Communication skills

Bilingual English/Spanish

Typing 30 wpm

Confidentiality/HIPAA

Diplomacy and tact

Diversity awareness

Education

High School degree or equivalent

Bilingual English/Spanish preferred

Tools

Windows OS

Microsoft Outlook

Microsoft Word

Microsoft Excel

Multi-line phone systems

Job description

Dallas Behavioral Healthcare Hospital is seeking a receptionist to greet and assist patients, family members, physicians, staff, vendors, and visitors. The role requires courteous, professional communication and prompt handling of information and messages.

You will answer phones, manage front-desk duties, maintain records, and support patient flow while upholding HIPAA and confidentiality standards in a busy hospital environment. Evening and weekend availability is required.