Psych PBX Receptionist Front Desk PRN (Weekends)

Houston Behavioral Healthcare Hospital; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401-K

Job summary

A healthcare facility in Houston, TX is seeking a Per Diem Psych PBX Receptionist for weekends. This entry-level role requires providing exceptional customer service, assisting with visitation processes, and managing front desk operations. Candidates should have a high school diploma and at least one year of experience in behavioral healthcare or customer service. Bilingual skills are preferred. This full-time position offers a flexible schedule and the opportunity to work in a supportive environment.

Qualifications

• 1 year experience in behavioral healthcare or customer service.
• Flexible schedule required.

Responsibilities

• Back up and assist the receptionist during visitation.
• Check in visitors and manage visitor flow.
• Assist with property check-in and contraband screening.
• Answer phone calls and deliver property to units.
• Resolve issues at the front desk.
• Communicate with staff and visitors regarding visitation.
• Provide outstanding customer service.

Skills

Strong communication skills

Team player

Bilingual preferred

Education

High school diploma or equivalent

Job description

About Houston Behavioral Healthcare Hospital

Our individual mental health treatment programs are tailored to address each person's unique problems and needs. If you are a team player, reliable candidate, and enjoy helping others, please see our open opportunities.

Mission

We embark on a path with our community and ensure Compassion, Acceptance, Respect, Empowerment, and Sincerity with each step we take together.

Values

• Service – Providing outstanding customer service is at the core of everything we do.
• Teamwork – One team, one goal: Improving the well‑being of customers we serve.
• Excellence – High standards from ourselves and each other.
• Passionate – Nurture ideas, inspire excellence, and cultivate growth.
• Safety – We pledge the highest standards of patient safety.

Position: Per Diem Psych PBX Receptionist (Weekends)

This role assists with visitation, property, and front‑desk operations. The person must be flexible in scheduling.

Responsibilities

• Back up and assist the receptionist to ensure a smooth process during visitation.
• Check in visitors, direct traffic, manage visitor flow, and escort visitors to cafeteria or gym.
• Assist with property check‑in and contraband screening; educate visitors on visitation process.
• Answer phone calls and deliver property to units as needed.
• Resolve issues at the front desk.
• Communicate with nurses, mental‑health technicians, and visitors regarding visitation.
• Provide outstanding customer service to all visitors, vendors, medical staff, and employees.

Requirements

• High school diploma or equivalent.
• 1 year experience in behavioral healthcare or customer service.
• Strong communication skills.
• Flexible schedule.
• Bilingual preferred.
• Team player.

Benefits

• 401- K

Seniority Level

Entry level

Employment type

Full‑time

Job function

Customer Service