Medical Receptionist: Day Shift & Patient Experience

Trinity Health; Waterford (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Trinity Health IHA Medical Group is seeking a Medical Receptionist to serve as the first point of contact for patients, greeting with professionalism and guiding through registration, appointments, and insurance verification.

The role supports billing, MyChart, and day-to-day operations, partnering with providers to ensure a seamless patient experience. This part-time, day-shift position promotes a collaborative, patient-centered workplace.

Qualifications

• Education: High School Diploma or GED or eligible for work permit if under 18.
• CREDENTIALS/LICENSURE: None
• MINIMUM EXPERIENCE: 1-2 years in medical or physician office or customer service environment preferred.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Communication

Education

High School Diploma or GED

Work permit for ages 15-17

Job description

Trinity Health IHA Medical Group is seeking a Medical Receptionist to serve as the first point of contact for patients, greeting with professionalism and guiding through registration, appointments, and insurance verification.

The role supports billing, MyChart, and day-to-day operations, partnering with providers to ensure a seamless patient experience. This part-time, day-shift position promotes a collaborative, patient-centered workplace.