Medical Receptionist: Day-One Benefits & Growth

Trinity Health; Van Buren Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Trinity Health IHA Medical Group is seeking a Medical Receptionist to be the first point of contact for patients. You will warmly greet patients, verify registrations, and schedule appointments to support efficient office operations and high-quality patient care.

In this role, you will handle phone inquiries, assist with paperwork and MyChart, and help maintain accurate patient records while collaborating with providers and clinical staff to ensure a seamless patient experience.

Qualifications

• High School Diploma or GED (required or equivalent).
• Experience: 1–2 years in medical or customer service preferred.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Phone handling

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a Medical Receptionist to be the first point of contact for patients. You will warmly greet patients, verify registrations, and schedule appointments to support efficient office operations and high-quality patient care.

In this role, you will handle phone inquiries, assist with paperwork and MyChart, and help maintain accurate patient records while collaborating with providers and clinical staff to ensure a seamless patient experience.