Medical Receptionist | Day-One Benefits & Growth

Trinity Health; Dexter (MO); On-site; USD 21,000 - 29,000; Part time

Job summary

Trinity Health IHA Medical Group is seeking a Medical Receptionist who will serve as the first point of contact for patients and support efficient office operations and high-quality patient care.

The role involves welcoming patients, verifying information, scheduling appointments, answering calls, handling payments, and assisting with patient communications. A high school diploma or GED is required, with 1-2 years of relevant experience preferred.

Qualifications

• High school diploma or GED required; coursework in insurance/billing preferred but not required.
• Experience in medical or physician office or customer service environment preferred.

Responsibilities

• Greet patients and visitors with professionalism and compassion.
• Check in patients, verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Collaborate with providers and clinical staff to ensure smooth patient experience.

Skills

Customer service

Communication skills

Phone etiquette

Attention to detail

Education

High School Diploma or GED

Tools

MyChart

Job description

Trinity Health IHA Medical Group is seeking a Medical Receptionist who will serve as the first point of contact for patients and support efficient office operations and high-quality patient care.

The role involves welcoming patients, verifying information, scheduling appointments, answering calls, handling payments, and assisting with patient communications. A high school diploma or GED is required, with 1-2 years of relevant experience preferred.