Medical Receptionist: Day-One Benefits & Growth

Trinity Health; Clarkston (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Trinity Health IHA Medical Group in Michigan is seeking a Medical Receptionist who will be the first point of contact for patients, delivering outstanding service and supporting efficient office operations.

Responsibilities include welcoming patients, checking in, verifying insurance, scheduling, answering phones, collecting payments, handling MyChart support, and coordinating with providers to ensure a smooth patient experience.

Qualifications

• Customer-focused service experience preferred.
• Strong communication and professional demeanor.
• Must be able to handle multiple tasks in a healthcare setting.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer-focused

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group in Michigan is seeking a Medical Receptionist who will be the first point of contact for patients, delivering outstanding service and supporting efficient office operations.

Responsibilities include welcoming patients, checking in, verifying insurance, scheduling, answering phones, collecting payments, handling MyChart support, and coordinating with providers to ensure a smooth patient experience.