Medical Receptionist

Torrance-Memorial-Medical-Center; Torrance (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Torrance-Memorial-Medical-Center is seeking a friendly Medical Receptionist to greet patients, check in/out, screen calls, schedule appointments, and verify insurances in a fast-paced Family Medicine clinic.

The role requires at least one year of receptionist experience, knowledge of medical terminology, EMR proficiency (Cerner preferred), and clear communication with patients and staff. Salary ranges from $25.00 to $27.00 per hour.

Qualifications

• At least one year experience as a receptionist, preferably in a Family Medicine setting.
• Knowledge of medical terminology.
• Electronic Medical Records proficiency, Cerner preferred.
• The desire to work in a fast pace environment.
• The ability to communicate clearly to patients and staff both verbally and in writing.

Responsibilities

• Greet all patients and visitors to ensure a friendly, welcoming and professional clinic atmosphere.
• Check In/Check Out patients
• Answering, screening, and directing high volume of phone calls to appropriate parties without error
• Scheduling appointments
• Verifying insurances
• Reviewing patient registration forms for accuracy and completeness
• Verifying insurances and requesting co-payments
• Scanning documents into patient’s electronic medical record
• Assures all patients private health information is properly shredded after it is scanned.
• Secondary duties include guiding phone calls to appropriate parties, calling no-show patients and rescheduling, delivering messages to providers, timely responses to inquiries and completing tasks, and managing faxes, copying and scanning as needed.

Skills

Receptionist experience

Medical terminology

Cerner EMR

Clear communication

Fast-paced environment

Education

High School Diploma or GED

Tools

Cerner EMR

Job description

Primary Medical Receptionist duties will include but are not limited to:

• Greet all patients and visitors to ensure a friendly, welcoming and professional clinic atmosphere
• Check In/Check Out patients
• Answering, screening, and directing high volume of phone calls to appropriate parties without error
• Scheduling appointments
• Verifying insurances
• Reviewing patient registration forms for accuracy and completeness
• Verifying insurances and requesting co-payments
• Scanning documents into patient’s electronic medical record
• Assures all patients private health information is properly shredded after it is scanned.

Secondary Medical Receptionist duties will include but are not limited to:

• Answering, screening, can directing phone calls to appropriate parties without error
• Scheduling patient appointments
• Calling "no-show" patients and rescheduling them for another appointment
• Delivering patient messages to providers, care teams, and patients
• Timely responses to patient inquire and timely completion of assigned task
• Manage faxes, copying and scanning as needed Provides back-up support to the other office departments as necessary

Requirements:

• At least one year experience as a receptionist preferably in a Family Medicine setting
• Knowledge of medical terminology
• Electronic Medical Records proficiency, Cerner preferred
• The desire to work in a fast pace environment
• The ability to communicate clearly to patients and fellow staff members both verbally and in writing

Educational Requirement:

A High School Diploma or GED

Salary: $25.00 - $27.00/hr