Medical Receptionist

Torrance Memorial Medical Center; Torrance (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Torrance Memorial Medical Center is seeking a Primary Medical Receptionist to greet patients, manage check-in/check-out, and handle high-volume phone communication in a fast-paced clinic setting.

The role requires familiarity with medical terminology, EMR proficiency (Cerner preferred), and strong written and verbal communication. A high school diploma or GED is required, with experience in family medicine preferred.

Qualifications

• The ability to communicate clearly to patients and staff (verbal and written).
• Knowledge of medical terminology is preferred.
• Electronic Medical Records proficiency, Cerner preferred.
• Ability to work in a fast-paced environment.
• Prior receptionist experience in a Family Medicine setting is advantageous.

Responsibilities

• Greet patients and visitors to create a welcoming, professional clinic atmosphere.
• Check In/Check Out patients and ensure accurate registrations.
• Answer, screen, and direct a high volume of phone calls without error.
• Schedule appointments and verify insurances.

Skills

Clear communication

Medical terminology

Education

High School Diploma or GED

Tools

Cerner EMR

Job description

Primary Medical Receptionist duties will include but are not limited to:

• Greet all patients and visitors to ensure a friendly, welcoming and professional clinic atmosphere
• Check In/Check Out patients
• Answering, screening, and directing high volume of phone calls to appropriate parties without error
• Scheduling appointments
• Verifying insurances
• Reviewing patient registration forms for accuracy and completeness
• Verifying insurances and requesting co-payments
• Scanning documents into patient's electronic medical record
• Assures all patients private health information is properly shredded after it is scanned.

Secondary Medical Receptionist duties will include but are not limited to:

• Answering, screening, can directing phone calls to appropriate parties without error
• Scheduling patient appointments
• Calling "no-show" patients and rescheduling them for another appointment
• Delivering patient messages to providers, care teams, and patients
• Timely responses to patient inquire and timely completion of assigned task
• Manage faxes, copying and scanning as needed Provides back-up support to the other office departments as necessary

Requirements:

• At least one year experience as a receptionist preferably in a Family Medicine setting
• Knowledge of medical terminology
• Electronic Medical Records proficiency, Cerner preferred
• The desire to work in a fast pace environment
• The ability to communicate clearly to patients and fellow staff members both verbally and in writing

Educational Requirement:

A High School Diploma or GED

Salary: $25.00 - $27.00/hr