Medical Receptionist

ZAHEEN MEDICAL CENTER LLC; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Job summary

ZAHEEN MEDICAL CENTER LLC is seeking a Medical Receptionist for its busy family medicine practice in the United States. This role involves managing the front desk and performing various administrative tasks, ensuring that guests have a positive experience when they arrive.

The ideal candidate should be bilingual in English and Spanish, possess strong customer service skills, and have a keen attention to detail. Experience in a medical office is preferred, and familiarity with EMR systems is a plus.

Qualifications

• Must be Bilingual in English and Spanish.
• Strong customer service skills are essential.
• Excellent organizational skills and attention to detail required.

Responsibilities

• Greet patients and guests who walk through the door.
• Ascertain their needs and get them checked in and out.
• Answer the phone and schedule appointments.

Skills

Bilingual in English and Spanish

Strong customer service skills

Excellent organizational skills

Attention to detail

Familiarity with Microsoft Office

Previous medical office experience

Familiarity with medical terminology

Prior EMR experience

Use of insurance portals

Job description

Benefits

• Paid time off

Job Summary

We are seeking a Medical Receptionist to manage our busy front desk family medicine practice on a daily basis and to perform a variety of administrative and clerical tasks. As a Front Desk Receptionist, you will be the first point of contact for our company. Our Medical Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. To be successful as a Medical Receptionist, you should have a pleasant personality, be able to handle difficult situations and work under pressure as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Front Desk Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet patients and guests who walk through the door
• Ascertain their needs and get them checked in and checked out
• Insurance Eligibility
• Answer the phone and schedule appointments or answer patient questions
• Maintain comprehensive medical records, as needed
• Collecting payments and payment reconciliation at the end of the day
• Outreach for past due appointment scheduling
• Verifying patient demographics are accurate and up to date in eclinical emr
• Taking phone messages and sending to the appropriate staff
• Listening to the voicemails and checking office emails
• Scanning and faxing documents
• Responsible for the Document Fax inbox that is to be done daily
• Providing letters upon request

Qualifications

• Must be Bilingual in English and Spanish
• Strong customer service skills
• Excellent organizational skills
• Attention to detail
• Familiarity with basic computer programs, such as the Microsoft Office
• Previous medical office experience desired
• Familiarity with Medical terminology
• Prior emr experience
• Prior use of insurance portals