Medical Receptionist- Full Time

The Neuropsychiatric Clinic Of Atla; Villa Rica (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Job summary

The Neuropsychiatric Clinic Of Atla is seeking a Medical Office Receptionist to create a welcoming environment, manage front-office operations, and support medical staff.

You will handle patient flow, data entry, inquiries, billing coordination, and coordinate with providers to ensure smooth clinic operations.

Qualifications

• 1-2 years prior experience required.
• Experience with patient registration and data entry.
• Familiarity with HIPAA regulations.
• Ability to use electronic health records (EHR) and medical software.
• Strong communication and interpersonal skills.
• Ability to multitask in a busy medical office.

Responsibilities

• Greet and assist patients, verify personal and insurance details.
• Schedule, reschedule, and confirm patient appointments.
• Manage patient records and ensure privacy according to HIPAA.
• Answer incoming calls and emails professionally.
• Collect co-pays and payments; coordinate with billing.
• Maintain office supplies and reorder as needed.
• Data entry into electronic systems and filing of records.
• Provide patients with information about policies and follow-up care.
• Coordinate with providers regarding schedules and patient needs.

Skills

Strong communication

Organizational skills

Multitasking

HIPAA compliance

EHR proficiency

Data entry accuracy

Customer service

Tools

EHR software

Medical software

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development

Job Summary:

The Medical Office Receptionist is responsible for creating a welcoming environment for patients and visitors, managing front-office operations, and providing administrative support to medical staff. They ensure efficient patient flow, manage patient data, and support the smooth operation of the medical practice.

Key Responsibilities:

• Greeting and Assisting Patients:
  Welcome patients upon arrival, verify personal and insurance details, and direct them to appropriate areas within the office.
• Scheduling Appointments:
  Schedule, reschedule, and confirm patient appointments. Ensure that the schedule is organized and balanced to avoid overbooking.
• Handling Patient Records:
  Manage patient registration and ensure all patient information is accurately entered into the electronic health record (EHR) or paper system. Ensure patient privacy and confidentiality are maintained according to HIPAA regulations.
• Answering Phones and Emails:
  Answer and direct incoming phone calls in a professional manner. Respond to patient inquiries, provide general medical office information, and communicate messages to the appropriate staff.
• Billing and Payments:
  Collect co-pays and other payments from patients. Maintain accurate records of payments and work with the billing department to address any issues with patient accounts.
• Managing Office Supplies:
  Ensure that office supplies are adequately stocked and reorder supplies as necessary.
• Data Entry and Filing:
  Enter patient information into electronic systems and maintain filing systems for medical records and patient information.
• Patient Education:
  Provide patients with general information about office policies, procedures, and instructions for follow-up care as directed by the healthcare providers.
• Coordination with Healthcare Providers:
  Communicate with medical providers about patient schedules, appointments, or any specific needs for patient care.

Skills and qualifications:

• Strong communication and interpersonal skills.
• Organizational skills and the ability to multitask effectively.
• Proficient in using computers, including medical software and EHR systems.
• Basic knowledge of medical terminology and insurance procedures.Ability to maintain confidentiality and comply with HIPAA regulations.
• 1-2 years prior experience required