Medical Receptionist

Atrium Staffing; New Jersey; On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Atrium Care Package

Job summary

Atrium Staffing is assisting a medical practice in recruiting a Medical Receptionist, the first point of contact for patients across multiple locations. You will manage front desk tasks, greet patients, handle calls, and coordinate appointments.

The role requires strong communication, EMR proficiency, scheduling expertise, and a detail-oriented approach to ensure accurate records and a positive patient experience.

Qualifications

• Excellent communication and customer service skills for welcoming patients
• Strong organizational and time management abilities in a fast-paced environment
• Proficiency with EMR systems and healthcare tech platforms
• High accuracy in managing patient information, scheduling, and records
• Ability to multi-task while maintaining professionalism and service quality

Responsibilities

• Manage high-volume front desk operations across multiple locations
• Greet patients and handle check-in/check-out processes
• Answer/direct incoming calls and address patient inquiries
• Schedule, confirm, and coordinate appointments across offices
• Verify insurance coverage and collect patient information
• Prepare and organize patient charts, referrals, imaging, and docs
• Process payments and maintain financial records
• Monitor patient flow and coordinate with clinical staff

Skills

Customer service

Communication

EMR proficiency

Scheduling

Multitasking

Detail-oriented

Teamwork

Driving/Travel between offices

Job description

Client Overview:

Our client is a well-established and growing medical practice focused on clinical excellence, patient satisfaction, and delivering high-quality care. Our client is seeking a Medical Receptionist to join their team.

Salary/Hourly Rate:

$22/hr

Position Overview:

The Medical Receptionist will serve as the first point of contact for patients, ensuring a welcoming experience while supporting front desk operations and administrative workflows.

Responsibilities of the Medical Receptionist:

• Manage high-volume front desk operations in a fast-paced, multi-location medical practice.
• Greet patients professionally and facilitate efficient check-in and check-out processes.
• Answer and direct incoming calls, addressing patient inquiries with exceptional customer service.
• Schedule, confirm, and coordinate appointments across multiple office locations.
• Verify insurance coverage, collect necessary patient information, and maintain accurate records.
• Prepare and organize patient charts, referrals, imaging, and other documentation prior to appointments.
• Process payments, maintain financial records, and support daily administrative functions.
• Monitor patient flow, coordinate with clinical staff, and ensure smooth day-to-day office operations.

Required Experience/Skills for the Medical Receptionist:

• Excellent communication, interpersonal, and customer service skills, with the ability to create a welcoming experience for patients and collaborate effectively with colleagues.
• Strong organizational and time management abilities, with the capacity to prioritize tasks and thrive in a fast-paced environment.
• Proficiency using electronic medical records (EMR) systems and other healthcare technology platforms.
• High level of accuracy and attention to detail when managing patient information, scheduling, and administrative responsibilities.
• Ability to multitask efficiently while maintaining professionalism and delivering exceptional service.
• Reliable transportation and flexibility to travel between office locations as needed.
• Strong problem-solving skills and the ability to adapt to changing priorities throughout the day.
• Team-oriented mindset with a commitment to supporting office operations and contributing to a positive patient experience.
• Minimum of 2 years of experience in a medical receptionist, patient services representative, front desk coordinator, or similar healthcare administrative role required.

Education Requirements:

• None required.

Benefits:

• Atrium Care Package available upon eligibility (including healthcare plans, discount programs, and paid time off).