Medical Receptionist

Center For Sight Las Vegas; Las Vegas (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

Center For Sight Las Vegas is seeking a friendly Front Desk Receptionist to greet patients, verify demographics, and schedule visits. You will enter data in the EMR, confirm insurance coverage, and handle patient inquiries with professionalism.

Ideal candidates bring 2+ years in customer service or medical offices, strong typing and communication skills, and the ability to multitask in a busy clinic environment. This on-site role emphasizes teamwork and patient-focused service.

Qualifications

• High School diploma or equivalent required.
• Minimum 2 years of customer service or medical office experience.
• Typing speed at least 45 wpm with accuracy.
• Strong written and verbal communication skills.
• Ability to multitask and work under pressure in a team.

Responsibilities

• Greet patients in a cheerful, professional manner.
• Input patient demographics into the EMR accurately.
• Verify insurance information at each visit.
• Scan and attach relevant documents to the EMR.
• Obtain authorization for records release (HIPAA).
• Schedule appointments after patient visits.
• Review schedules and prepare charts for next day.
• Collect co-pays and balances from patients.
• Resolve minor billing inquiries.
• Assist with ordering and stocking office supplies.
• Maintain cleanliness of the patient lobby.
• Support other receptionists and clinic staff.
• Other duties as assigned.

Skills

Customer service

Typing 45 wpm

Communication skills

Team player

Multitasking

Education

High School diploma or equivalent

Tools

EMR

Computer proficiency

Job description

Under the direction of the Front Desk Manager, to ensure and assist with efficient operations of the Front Desk Department including but not limited to: Greeting patients, Patient Check-In/Out, Updating demographics, Scheduling, Insurance Coverage, Outgoing Referrals, Voicemails and Interoffice Communications.

Primary Duties: (* = essential functions)

• To cheerfully and professionally greet and assist all patients within the practice*
• To obtain patient demographic information and accurately input into the EMR*
• To verify patient insurance information at each visit*
• To scan pertinent patient information into EMR including authorizations, recent lab reports provided by patient, etc.*
• To obtain patient authorization for medical records release (HIPAA compliance)*
• To schedule necessary appointments after completion of patient visit*
• To monitor and review patient schedules for next day office appointments in order to pull or put charts together if needed*
• To collect co-pays and patient balances*
• To identify and accurately resolve minor patient billing complaints*
• To assist with ordering, receiving and stocking of office supplies*
• To maintain the cleanliness of our patient lobby*
• To assist other Medical Receptionists and clinic colleagues*
• Other duties as assigned.

Position Requirements:

• Requires a High School diploma or equivalent
• Requires a minimum of 2 years customer service or medical office experience
• Requires intermediate computer competency including the ability to learn new programs quickly
• Requires demonstrated ability to type at a rate of 45 wpm with minimal errors
• Requires strong written and oral communication skills
• Requires the use of sound judgement when making decisions concerning patients and staff.
• Requires ability to manage multiple assignments under varying degrees of pressure (usually from deadlines).
• Requires proven ability to work well in a team situation or any other role assigned
• Requires complete professional and compassionate focus on patient care and customer service
• Requires exceptional interpersonal skills, including the ability to exhibit workplace civility and promote a positive work environment