Medical Receptionist

Eyenamics NY; Forest Hills (KY); On-site; USD 34,000 - 42,000; Full time

Job summary

Eyenamics NY in Forest Hills, NY is seeking a Receptionist/Administrative Assistant to support patient care and office operations. You will register patients, collect insurance information, manage records, and coordinate appointments in a fast-paced healthcare setting.

Ideal candidates will have a high school diploma, familiarity with medical terminology, and strong data entry skills. Prior exposure to insurance processes and EHR systems is preferred.

Qualifications

• High school diploma required.
• Knowledge of medical terminology, procedures and diagnosis.
• Familiarity with computer software and data entry.
• Experience with healthcare insurance processes preferred.
• Strong planning and organizing skills.
• Ability to maintain confidentiality.

Responsibilities

• Register patients according to established protocols.
• Assist patients to complete forms including medical insurance.
• Ensure patient information is accurate, including billing data.
• Inform patients of office procedures and policies.
• Maintain and manage patient records.
• Move patients through appointments as scheduled.
• Answer incoming calls and address inquiries.
• Transfer calls as needed.
• Collect co-pays and payments.
• Report statistics as required.
• Schedule tests, scans and outside appointments.
• Obtain external medical reports as required.
• Respond to information requests promptly.
• Handle incoming/outgoing post.
• Complete other clerical duties as assigned.
• Maintain stock of forms and office supplies.
• Keep reception area neat and clean.
• Safeguard patient privacy and confidentiality.

Skills

Organizational skills

Communication

Confidentiality

Education

High school diploma

Tools

Medical software

Billing software

Electronic Health Records

Job description

Attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.

Main Job Tasks and Responsibilities

• register patients according to established protocols
• assist patients to complete all necessary forms and documentation including medical insurance
• ensure patient information is accurate including billing information
• inform patients of medical office procedures and policy
• maintain and manage patient records
• move patients through appointments as scheduled
• answer incoming calls and deal with inquiries
• transfer calls as required
• collect co-pays and payments
• report statistics as required
• schedule tests, scans and outside appointments for patients
• obtain external medical reports as required by medical professionals
• respond and comply to requests for information
• deal with incoming and outgoing post
• complete other clerical duties as assigned
• maintain stock of forms and office supplies
• ensure reception area is well maintained, neat and clean
• safeguard patient privacy and confidentiality

Education and Experience

• high school diploma
• knowledge of medical terminology, procedures and diagnosis
• knowledge of computer and relevant software applications
• knowledge of general administrative and clerical procedures
• working knowledge of healthcare insurance preferred
• information collection and management
• planning and organizing
• confidentiality

About Us

Eyenamics NY, located on Queens Boulevard in Forest Hills NY, provides state-of-the-art care for eye conditions including Cataracts, Glaucoma, and Neuro-Ophthalmology. Led by a team of dedicated medical professionals, Eyenamics provides treatment for a diverse array of conditions in these areas. Eyenamics NY’s medical team is committed to offering their robust experience in treating all patients within their expertise.

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