Medical Receptionist / Front Office Specialist (Full-Time)

NY Retina; Massapequa (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation based on experience

Job summary

NY Retina, located in Massapequa, is looking for a full-time Medical Receptionist / Front Office Specialist to join our dedicated team. You will be the first point of contact for patients, providing a welcoming and efficient experience. The ideal candidate should have previous experience in a medical front office, strong communication skills, and the ability to multitask in a fast-paced environment.

The role includes greeting patients, managing appointments, verifying insurance details, and maintaining an organized office space. Join us in making a meaningful difference in patients' lives.

Qualifications

• High school diploma or GED required.
• Previous experience in a medical front office is required.
• Strong computer skills and experience with EMR systems.

Responsibilities

• Greet patients and provide required registration paperwork.
• Check in patients and visitors, verifying identification.
• Enter and update patient demographics in practice management systems.
• Verify insurance information and eligibility.

Skills

Strong computer skills

Excellent communication skills

Customer service skills

Attention to detail

Organization skills

Education

High school diploma or GED

Tools

EMR systems

Job description

Position Available: Medical Receptionist / Front Office Specialist (Full-Time)

Medical Receptionist / Front Office Specialist (Full-Time)

About Us

NY Retina is a fast-growing, physician-owned retina specialty practice dedicated to delivering exceptional patient care. We are seeking a professional, dependable, and patient-focused Medical Receptionist / Front Office Specialist to join our team.

We pride ourselves on fostering a supportive, team-oriented environment where staff engagement and success are a top priority.

Position Overview

As the first point of contact for our patients, you will play a critical role in delivering a welcoming, efficient, and professional experience. The ideal candidate thrives in a fast-paced medical office and demonstrates strong communication, organization, and customer service skills.

Key Responsibilities

• Greet patients and provide required registration paperwork
• Check in patients and visitors, verifying identification
• Enter and update patient demographics in practice management systems
• Verify insurance information and eligibility
• Collect copays, deductibles, and balances in accordance with financial policies
• Issue receipts and maintain accurate payment records
• Answer and route incoming phone calls; take clear, accurate messages
• Schedule appointments and manage the daily schedule
• Receive and distribute mail and deliveries
• Maintain a clean, organized front office and waiting area
• Assist with emergency situations by contacting appropriate services when needed
• Perform additional administrative and clerical duties as assigned

Qualifications

• High school diploma or GED required
• Previous experience in a medical front office (required)
• Strong computer skills and experience with EMR systems
• Excellent communication and customer service skills
• Strong attention to detail and organizational abilities
• Ability to multitask in a fast-paced environment
• Dependable, team-oriented, and patient-focused mindset
• Experience in ophthalmology or a retina practice — preferred

Why Join NY Retina?

We specialize in the diagnosis and treatment of retinal conditions, including:

• Diabetic retinopathy
• Retinal vein occlusion
• Retinal vascular diseases

You’ll be part of a collaborative team in a dynamic environment where your contributions help make a meaningful difference in patients’ lives.

• Competitive compensation based on experience