Medical Receptionist

TEKsystems; Big Bear Lake (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental & Vision

401(k)

Life Insurance

Job summary

TEKsystems is seeking a Medical Receptionist for a 2-month contract in Big Bear Lake, CA. The role involves scheduling, patient check-in, demographics and insurance verification, and ensuring accurate data in EMR systems.

The position requires 1 year of medical office experience, strong communication, and proficiency with Microsoft Office. Bilingual candidates are preferred. The work environment includes collaboration in department meetings and welcoming patients at the front desk.

Qualifications

• High School diploma or equivalent.
• 1 year of medical office experience.
• Ability to manage time effectively to meet deadlines.
• Ability to communicate with patients, providers and staff at all levels.
• Bilingual, preferred.
• Proficient with Microsoft Office applications.
• Familiarity with Electronic Medical Records (EMR) preferred.

Responsibilities

• Schedule patient appointments per policy.
• Greet and check in patients on arrival.
• Verify demographics and health insurance; ensure current in systems.
• Verify health plan eligibility and HVVMG as the assigned medical group.
• Confirm next-day appointments.
• Assist patients with inquiries and direct to staff.
• Escalate concerns to department leadership as needed.
• Process referrals per policy.
• Document patient communications in EHR and systems.
• Collect co-payments and reconcile batches daily.
• Assist with training new staff.
• Participate in department meetings and huddles.
• Perform other duties as assigned.

Skills

Customer support

healthcare industry

front office administrative

front office medical

EMR systems

health insurance

Microsoft Office

Communication skills

Education

High School diploma or equivalent

Job description

Description (2 Month Contract)

We are looking for a Medical Receptionist temp in Big Bear starting as soon as possible.

• Schedule patient appointments in accordance with departmental policy and procedure.
• Greet and check in patients for scheduled appointments as they arrive.
• Obtain and/or confirm patient demographics and health insurance information. Ensure that patient demographics and health insurance information is current in all applicable systems.
• Verify patient health plan eligibility and document verification. Confirm that HVVMG is the assigned medical group for each patient.
• Confirm patient appointments scheduled for the next business day.
• Assist patients with general inquiries and direct patient to appropriate staff member as deemed appropriate.
• Escalate patient concerns to department leadership as needed.
• Process referrals and ensure that appointments are scheduled in accordance with departmental policies and procedures.
• Communicate patient concerns and/or questions to clinic staff so that this can be addressed during patient appointments.
• Ensure that workstation and clinic lobby is maintained clean and orderly.
• Be an active participant in department meetings and huddles.
• Document patient communication in patients EHR and all other applicable systems/spreadsheets accurately, timely and in accordance with departmental policies procedures and workflows.
• Collect co-payments in accordance with established organizational and departmental procedures. Open and close batches, complete the reconciliation process, and submit collected payments and documentation to appropriate staff daily.
• Assist with training new staff and provide all applicable resources.
• Perform other duties as assigned.

Skills

• Customer support
• healthcare industry
• front office administrative
• front office medical
• electronic medical record emr systems
• health insurance
• microsoft office
• communication & people skills

Top Skills Details

• Customer support
• healthcare industry
• front office administrative
• front office medical
• electronic medical record emr systems
• health insurance

Additional Skills & Qualifications

• Education: High School diploma or equivalent.
• Experience: 1 year of medical office experience.
• Skills: Ability to manage time effectively to meet established deadlines
• Skills: Ability to effectively communicate with individuals within all levels of the organization, patients, providers, vendors and others.
• Skills: Bilingual, preferred.
• Skills: Ability to utilize computers, computer software/applications, and Microsoft Office applications (Word, Outlook, Power Point, etc.) with basic to intermediate proficiency.
• Skills: Ability to utilize Electronic Medical Records (EMR), preferred.

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Big Bear Lake, CA.

Pay And Benefits

The pay range for this position is $23.00 - $23.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical
• dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability?