Medical Office Receptionist

Premier Talent Partners; Beverly Hills (CA); Presencial; USD 41 000 - 50 000; Tempo integral

Resumo da oferta

Premier Talent Partners seeks a friendly Medical Office Receptionist to be the first point of contact for patients and visitors in a fast-paced medical setting. You will manage front-desk activities, verify demographics, and handle scheduling, payments, and records with discretion.

The role emphasizes professional communication, accuracy, and patient service while coordinating with healthcare staff to maintain smooth patient flow and a welcoming environment.

Qualificações

• Minimum of 3 years of experience in a medical office or clinical administrative role.
• announcements not included
• Experience with patient scheduling, insurance verification, and EHR systems.
• Basic knowledge of medical terminology.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize effectively in a busy environment.
• Proficiency with computers and scheduling software.

Responsabilidades

• Greet and assist patients and visitors in a friendly and professional manner.
• Check patients in and out, verify demographic information, and ensure paperwork is complete.
• Schedule, confirm, reschedule, and cancel patient appointments efficiently.
• Answer and route calls, respond to inquiries, and provide excellent service.
• Verify insurance coverage and collect copayments or balances.
• Enter/update patient information in EHR/practice management systems accurately.
• Scan and organize patient documents and records.
• Provide patients with forms and information about office procedures.
• Coordinate with providers, assistants, billing, and staff to support flow.
• Follow up on confirmations, cancellations, and no-shows to optimize scheduling.
• Assist with referrals, records requests, and other admin tasks.
• Maintain a welcoming, clean reception/waiting area.
• Handle confidential information per HIPAA and policies.
• Process payments and maintain front-desk records.
• Perform additional duties as assigned.

Conhecimentos

Scheduling appointments

Insurance verification

EHR systems

Medical terminology

Customer service

Attention to detail

Communication skills

Multitasking

Ferramentas

EHR software

Practice management software

Scheduling software

Descrição da oferta de emprego

Work Schedule: Monday–Friday, 8:30 AM–5:00 PM; onsite; full-time; contract/temporary

Compensation: $30.00–$36.00 per hour

Position Summary: We are seeking a friendly, organized, and detail-oriented Medical Office Receptionist to serve as the welcoming first point of contact for patients and visitors. This position plays an important role in delivering exceptional patient service while managing essential front-office administrative functions. The ideal candidate is professional, compassionate, and highly organized, with the ability to thrive in a fast-paced medical environment while handling confidential patient information with discretion. This role offers an opportunity to further develop a career in healthcare administration within a supportive team setting.

Key Responsibilities:

• Greet and assist patients and visitors in a friendly and professional manner.
• Check patients in and out, verify demographic information, and ensure all required paperwork is completed accurately.
• Schedule, confirm, reschedule, and cancel patient appointments efficiently.
• Answer and route incoming calls, respond to patient inquiries, and provide exceptional customer service.
• Verify patient insurance coverage and eligibility, and collect copayments or outstanding balances.
• Enter and update patient information in electronic health records (EHR) or practice management systems with a high level of accuracy.
• Scan, organize, and maintain patient documents, insurance cards, and medical records.
• Provide patients with required forms, instructions, and information about office procedures.
• Coordinate with healthcare providers, medical assistants, billing staff, and other team members to support smooth patient flow.
• Follow up on appointment confirmations, cancellations, and no-shows to help optimize scheduling.
• Assist with referrals, medical records requests, correspondence, and other administrative tasks.
• Maintain a welcoming, clean, and organized reception and waiting area.
• Handle sensitive information in compliance with HIPAA and applicable privacy policies.
• Process payments and maintain accurate front-desk records.
• Perform additional administrative duties as assigned.

Required Qualifications:

• Minimum of 3 years of experience in a medical office, healthcare, or clinical administrative role.
• Experience with patient scheduling, insurance verification, and electronic health records (EHR) systems.
• Basic knowledge of medical terminology.
• Strong verbal and written communication skills.
• Exceptional customer service and interpersonal skills.
• Excellent attention to detail and accuracy.
• Ability to multitask and prioritize effectively in a busy environment.
• Proficiency with computers, scheduling software, and electronic records management.
• Ability to handle confidential information appropriately and professionally.
• Dependable, team-oriented, and professional demeanor.

Preferred Skills & Experience:

• Experience with EHR/EMR or practice management systems.
• Knowledge of health insurance terminology and verification processes.
• Experience collecting copayments and processing patient payments.
• Bilingual or multilingual skills, depending on the patient population.
• Prior experience working in a high-volume medical or clinical setting.

At Premier Talent Partners, we are a people-centered recruitment firm with a strong focus on skills-based hiring. We specialize in placing individuals in roles ranging from entry-level to VP level across various fields, including Customer Success, Sales & Marketing, Finance & Accounting, Administrative, HR, Operations, and Technology. Our expertise spans contract/temporary, temporary-to-permanent, permanent, and employer-of-record services, and we are committed to equitable & inclusive hiring practices on a national scale.

Benefits: Eligible employees may have access to benefits including medical, dental, vision, paid time off, paid holidays, and other company-sponsored programs, subject to eligibility requirements. (If this is a contract role: This position is not eligible for company-sponsored benefits unless otherwise required by law.)

If you have an interest in exploring other positions similar to this one, please note that compensation ranges and benefits offerings may vary by role and assignment.

We do consider applications from qualified candidates with prior arrests and conviction records, in accordance with applicable regulations.

Work authorization: At this time, we are unable to offer employment sponsorship.