Medical Procedure Scheduler & Care Coordinator

CommonSpirit Health; Omaha (NE); On-site; USD 25,000 - 39,000; Full time

Job summary

CHI Health Clinic in Omaha, NE, is seeking a Scheduler to coordinate patient appointments and multiple provider schedules for procedures and tests. You will gather patient demographics, verify insurance, and arrange preoperative tests while delivering courteous in-person and phone support to ensure timely, accurate scheduling.

You will manage scheduling complexities, provide exceptional service, and maintain detailed communication across care teams to optimize patient flow and outcomes.

Qualifications

• Two years of customer service experience in a multitasking environment (e.g., call center or medical office).
• High School GED or equivalent required; a High School Graduate with relevant experience is acceptable.
• Associate degree or equivalent required upon hire.

Responsibilities

• Schedule procedures and/or surgeries in an applicable facility setting, considering room, equipment, staff, and anesthesia availability using EMR scheduling software.
• Coordinate surgeries and/or procedures with multiple providers within the same department and with other departments.
• Gather patient demographics and provider information to determine appropriate times and locations based on availability.
• Register and schedule procedures and surgeries for patients according to provider direction.
• Conduct patient precertification to verify insurance approval for appointments and care.
• Schedule and coordinate preoperative tests and coordinate with outside vendors if needed.

Skills

Customer service

Multitasking

Communication

Education

Associate degree or equivalent

Tools

EMR scheduling software

Job description

CHI Health Clinic in Omaha, NE, is seeking a Scheduler to coordinate patient appointments and multiple provider schedules for procedures and tests. You will gather patient demographics, verify insurance, and arrange preoperative tests while delivering courteous in-person and phone support to ensure timely, accurate scheduling.

You will manage scheduling complexities, provide exceptional service, and maintain detailed communication across care teams to optimize patient flow and outcomes.