Patient Access & Scheduling Specialist

CHI; Omaha (NE); On-site; USD 22,000 - 32,000; Full time

Job summary

CHI Health Clinic in Omaha, Nebraska is seeking an Appointment Scheduler to be the first point of contact for patients, coordinating appointments and care across services. You will manage schedules, verify coverage, and guide patients with clear instructions while offering compassionate support to diverse patient populations.

In this role you will handle calls, conduct pre-certifications, schedule tests and referrals, and collect insurance details and co-pays when applicable.

Qualifications

• 2 years related experience in a healthcare environment
• None, upon hire

Responsibilities

• Answer phone calls and schedule patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests
• Collect insurance information and patient personal data.
• May collect fees such as co-pays / co-insurance.

Job description

CHI Health Clinic in Omaha, Nebraska is seeking an Appointment Scheduler to be the first point of contact for patients, coordinating appointments and care across services. You will manage schedules, verify coverage, and guide patients with clear instructions while offering compassionate support to diverse patient populations.

In this role you will handle calls, conduct pre-certifications, schedule tests and referrals, and collect insurance details and co-pays when applicable.