Medical Practice Patient Representative - Gastro - Ridgefield, CT

Northwell Health; Ridgefield (CT); On-site; USD 25,000 - 47,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Northwell Health is seeking a Medical Practice Patient Representative to support a gastroenterology practice in Ridgefield, CT. This full-time role covers front desk duties, scheduling, patient intake and coordination with care teams.

Responsibilities include greeting patients, verifying demographics and insurance, scheduling, collecting co-pays, and maintaining accurate records in the EMR system, with travel between practices as needed. Salary range listed is hourly.

Qualifications

• High School graduate or equivalent; MS Office experience preferred.
• Data Entry and excellent written and verbal communication skills.

Responsibilities

• Greets and welcomes patients upon arrival and communicates pleasantly.
• Ensures accuracy of patient information, demographics, and insurance.
• Answers phones, routes calls, takes messages and documents in EMR.
• Registers, verifies, and schedules appointments, tests, and referrals.
• Schedules and reschedules appointments per office protocols.
• Monitors applications and manages worklists as applicable.
• Collects co-pays and reconciles payments for deposit.
• Obtains and coordinates record retrieval for patients.
• Performs intake and processing of medical records and docs.
• Fulfills compliance responsibilities related to the position.
• Models organization values and maintains reliable attendance.
• Performs other duties as required.
• Ability to travel between practices as needed.

Skills

Microsoft Office

Data Entry

Communication skills

Education

High School diploma

Job description

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners— who are working to change health care for the better.

$500 Sign On Bonus (External Candidates Only)

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners— who are working to change health care for the better.

$500 Sign On Bonus (External Candidates Only)

Title: Medical Practice Patient Representative - Gastro - Ridgefield, CT - Full time - 8:45am - 5:15pm Monday - Friday

Summary

Provides clerical and administrative support and coordinates the patient care activities for medical practice.

Responsibilities

• Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
• 2. Ensures accuracy of patient's information, including demographics and insurance.
• 3. Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system.
• 4. Registers, verifies, and schedules patient appointments, testing, and referrals.
• 5. Schedules and reschedules appointments according to office protocols.
• 6. Monitor applications and manage worklists as applicable.
• 7. Collects co-pays and reconciles money for deposit.
• 8. Obtains and coordinates record retrieval for new and established patients.
• 9. Performs intake and processing of medical records and other documentation where applicable.
• 10. Fulfills all compliance responsibilities related to the position.
• 11. Maintains and Models the Organization values.
• 12. Demonstrates regular, dependable, and predictable attendance.
• 13. Performs other duties as required.

Education Skills Experience

• Required: High School graduate or equivalent. Microsoft Office Suite experience preferred, Data Entry, Excellent Communication Skills (written and verbal). Minimum Experience: Six months.

Other Information

Ability to travel between practices as needed.

Salary Range: $18.13 - $34.50 Hourly