Medical Practice Patient Representative - DB Oncology - Danbury, CT

Northwell Health; Danbury (CT); On-site; USD 51,949,000 - 98,609,000; Full time

Benefits offered by this job

Sign On Bonus

Job summary

Northwell Health in Danbury, CT is seeking a Medical Practice Patient Representative to provide clerical and administrative support for the oncology practice. The role handles patient check-in, appointment scheduling, insurance verification, and coordinating referrals, with standard Monday–Friday hours and a day shift.

Candidates should have a high school diploma or equivalent, be dependable, and comfortable with EMR systems.

Qualifications

• Strong clerical and administrative abilities.
• Excellent communication and patient interaction skills.
• Ability to manage multiple tasks in a fast-paced medical office.

Responsibilities

• Greets and checks in patients with a friendly, professional manner.
• Verifies demographics and insurance information for accuracy.
• Answers phones, routes calls, and notes messages in the EMR.
• Registers and schedules appointments, tests, and referrals.
• Collects co-pays and reconciles payments as required.
• Coordinates record retrieval and intake of medical documents.
• Maintains compliance with organizational policies and attendance expectations.

Skills

Customer service

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Description

Northwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members ofNorthwell Health Physician Partners— who are working to change health care for the better.

Sign On Bonus

$500 Sign On Bonus (External Candidates Only)

Job Title

Medical Practice Patient Representative - DB Oncology - Danbury, CT - Monday - Friday, Variable Hours between 8:00am and 6:00pm, 8 Hour Shift

Summary

Provides clerical and administrative support and coordinates the patient care activities for medical practice.

Responsibilities

• Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
• Ensures accuracy of patient's information, including demographics and insurance.
• Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system.
• Registers, verifies, and schedules patient appointments, testing, and referrals.
• Schedules and reschedules appointments according to office protocols.
• Monitor applications and manage worklists as applicable.
• Collects co-pays and reconciles money for deposit.
• Obtains and coordinates record retrieval for new and established patients.
• Performs intake and processing of medical records and other documentation where applicable.
• Fulfills all compliance responsibilities related to the position.
• Maintains and Models the Organization values.
• Demonstrates regular, dependable, and predictable attendance.
• Performs other duties as required.

Education

HS GRAD/EQUIVALENT

Other Information

Ability to travel between practices as needed.

Salary Range

$18.13 - $34.50 Hourly