Medical Practice Patient Representative - Ortho SH - Sharon, CT

Northwell Health; Sharon (CT); On-site; USD 25,000 - 48,000; Full time

Job summary

Northwell Health is seeking a Medical Practice Patient Representative for the Ortho SH clinic in Sharon, CT. This full-time role supports the medical practice with clerical and patient care coordination, working weekdays from 8:30am to 5:00pm.

You will greet patients, verify demographics, manage scheduling and communications, collect co-pays, and help maintain accurate records in the EMR system while upholding compliance and organization values.

Qualifications

• High School graduate or equivalent.
• Microsoft Office Suite experience preferred.
• Data Entry and strong communication skills required.

Responsibilities

• Greet patients on arrival and communicate pleasantly.
• Verify demographics and insurance information for accuracy.
• Answer phones, route calls, and take messages in the EMR system.
• Register, verify, and schedule patient appointments and referrals.
• Schedule and reschedule appointments per office protocols.
• Collect co-pays and reconcile deposits.
• Maintain compliance and dependable attendance.

Skills

Microsoft Office Suite

Data Entry

Excellent Communication Skills

Education

High School diploma or equivalent

Job description

Description

Northwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members ofNorthwell Health Physician Partners— who are working to change health care for the better.

$500 Sign On Bonus (External Candidates Only)

Title

Medical Practice Patient Representative - Ortho SH - Sharon, CT - Full time - Monday - Friday 8:30am --5:00pm

Summary

Provides clerical and administrative support and coordinates the patient care activities for medical practice.

Responsibilities

• Greets and welcomes patients upon arrival and communicates pleasantly and effectively. 2. Ensures accuracy of patient's information, including demographics and insurance. 3. Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system 4. Registers, verifies, and schedules patient appointments, testing, and referrals. 5. Schedules and reschedules appointments according to office protocols 6. Monitor applications and manage worklists as applicable. 7. Collects co-pays and reconciles money for deposit. 8. Obtains and coordinates record retrieval for new and established patients. 9. Performs intake and processing of medical records and other documentation where applicable. 10. Fulfills all compliance responsibilities related to the position. 11. Maintains and Models the Organization values. 12. Demonstrates regular, dependable, and predictable attendance. 13. Performs other duties as required.

Education Skills Experience

Required: High School graduate or equivalent. Microsoft Office Suite experience preferred, Data Entry, Excellent Communication Skills (written and verbal). Minimum Experience: Six months.

Other Information

Ability to travel between practices as needed.

Salary Range: $18.13 - $34.50 Hourly