Medical Patient Care & Billing Coordinator

PDS Health; Henderson (NV); On-site; USD 26,000 - 34,000; Full time

Job summary

PDS Health is seeking a Medical Healthcare Coordinator in Henderson, NV to educate patients on treatment options, secure financial commitments, and support clinicians with scheduling and insurance verifications.

The role involves billing operations, record maintenance, and ensuring smooth clinic workflows while delivering high-quality patient care. Strong administrative and customer service skills are essential.

Qualifications

• Equivalent to high school diploma or GED with 1+ years of business experience.
• Administrative/support experience with heavy customer service in health care settings.
• Computer literacy with Word processing and data entry at 45–50 WPM.
• Knowledge of Microsoft Office Suite (Outlook, Word, Excel).

Responsibilities

• Coordinate fees and insurance benefits for patients using financing options; obtain necessary approvals.
• Assist in monitoring prescriptions and insurance coverage.
• Process admission components: obtain charts/records, insurance verification, treatment authorization.
• Handle daily and monthly billing operations per clinic needs.
• Use patient account software and maintain accurate records of patient financials and personal information.
• Manage clinician schedules to ensure productivity and good patient experience.
• Communicate schedule changes and patient/office concerns to the team.
• Greet visitors courteously and provide timely information to patients and staff.
• Answer phones, assist walk-ins, and provide accurate information for patients and clinicians.
• Schedule patient appointments and send reminders with date, time, and directions.
• Collect initial demographic and clinical data and enter into the medical record.
• Ensure quality patient care and compliance with standards.
• Assist Supervisor/Manager with administrative duties and mandatory reporting.

Skills

Customer service

Administrative support

Phone reception

Data entry

Scheduling

Education

High School diploma or GED

Bachelor’s Degree (preferred)

Tools

Microsoft Office

Epic EHR

Job description

PDS Health is seeking a Medical Healthcare Coordinator in Henderson, NV to educate patients on treatment options, secure financial commitments, and support clinicians with scheduling and insurance verifications.

The role involves billing operations, record maintenance, and ensuring smooth clinic workflows while delivering high-quality patient care. Strong administrative and customer service skills are essential.