Oncology Patient Access & Scheduling Coordinator

The US Oncology Network; Henderson (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

Comprehensive Cancer Centers of Nevada in Henderson, NV seeks a Contact Center Care Coordinator – Pre Services Coordinator to manage patient scheduling and pre-registration. The role requires handling pre-visit information, insurance verification, and coordination with providers to ensure smooth patient flow.

You will maintain confidentiality, follow HIPAA guidelines, and support pre-visit processes across oncology clinics while delivering high-quality service in a fast-paced environment.

Qualifications

• High School diploma or equivalent required.
• Associate's degree in Finance, Business or four years of revenue cycle experience preferred.
• Minimum three (3) years of medical receptionist experience with insurance forms and scheduling software required.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel.

Responsibilities

• Answers incoming calls and assesses patients’ needs.
• Schedules new patient appointments with the appropriate provider.
• Provides patients with appointment details including time and location.
• Records call statistics in New Patient Log.
• Maintains physician schedules and coordinates with triage nurses.
• Verifies patient insurance eligibility and pre-authorizations.

Skills

Communication skills

Customer service

Microsoft Outlook

Microsoft Word

Microsoft Excel

Adaptability

Attention to detail

Education

High School diploma or equivalent

Associate's degree in Finance, Business or four years of revenue cycle experience

Tools

Scheduling software

Computer systems (Windows)

Microsoft Office suite

Job description

Comprehensive Cancer Centers of Nevada in Henderson, NV seeks a Contact Center Care Coordinator – Pre Services Coordinator to manage patient scheduling and pre-registration. The role requires handling pre-visit information, insurance verification, and coordination with providers to ensure smooth patient flow.

You will maintain confidentiality, follow HIPAA guidelines, and support pre-visit processes across oncology clinics while delivering high-quality service in a fast-paced environment.