Medical Office Team Lead: Operations & People Leader

Hughston; Augusta (GA); On-site; USD 58,000 - 72,000; Full time

Job summary

The Hughston Clinic is seeking an Office Services Manager to oversee staff, manage daily operations, and coordinate with billing, insurance, and patients. This role requires strong leadership, confidentiality, and adherence to HIPAA standards in a busy clinical environment.

The incumbent will supervise staff, monitor productivity, handle supplier relations, and implement new guidelines to ensure efficient clinic operations while maintaining high-quality patient service.

Qualifications

• Must be able to work independently.
• Working knowledge of HIPAA requirements.
• Annual MVR may be required per policy and procedure; background reports may be run as needed throughout the course of employment.

Responsibilities

• Supervise and mentor assigned staff and personnel.
• Liaison for all complaints internal and external.
• Communicate with Billing Department, insurance companies, and patients regarding billing.
• Implement and assist with new or changed guidelines for clinic operation.
• Track productivity of employees.
• Coordinate with Manager and Human Resources for hiring or employee needs.
• Prioritize daily functions to ensure a smooth-running facility.

Skills

HIPAA knowledge

Independent work

Education

High School Diploma or equivalent

Higher education in relevant field

Job description

The Hughston Clinic is seeking an Office Services Manager to oversee staff, manage daily operations, and coordinate with billing, insurance, and patients. This role requires strong leadership, confidentiality, and adherence to HIPAA standards in a busy clinical environment.

The incumbent will supervise staff, monitor productivity, handle supplier relations, and implement new guidelines to ensure efficient clinic operations while maintaining high-quality patient service.