Trauma Clinic Operations Lead

Hughston; Powelldale (AL); On-site; USD 52,000 - 76,000; Full time

Job summary

The Hughston Clinic. Midtown clinic in Alabama seeks an experienced Office Manager to supervise staff, register patients, and coordinate billing and referrals. This role ensures smooth clinic operations and accurate financial handling with the practice administrator.

You will oversee scheduling, deposits, inventory, time-keeping, and HR coordination, while maintaining compliance and medical terminology knowledge.

Qualifications

• One year of medical clinical setting.
• Two years of managerial or administrative experience in healthcare.
• Must have medical insurance and terminology experience.
• Proficient with Microsoft Office Suite.
• Must have strong customer service skills.
• Must work independently and have good decision making abilities.

Responsibilities

• Supervise all office staff and support personnel.
• Greet/register patients, collects co-payments, deductibles and coinsurance.
• Liaison for all complaints internal and external-bringing issues to the attention of the Practice Administrator.
• Communicate effectively with THC billing department, insurance companies, and patients regarding billing.
• Ensure that verification of insurance is complete; verify referrals, authorizations have been obtained.
• Function as backup for office staff as needed; maintain employee coverage.
• Monitor office expenses, maintains inventory of supplies on hand.
• Code employee time and PTO, to include the distribution of time reports to employees.
• Coordinate with the Practice Administrator and HR for any hiring or employee-related issues/needs.
• Prioritize daily functions to ensure a smooth-running facility by completing batch reports and submitting daily deposits.
• Address any maintenance issues and complete requisition forms as necessary.
• Assist with casting and splinting functions during clinic hours.
• Assist with other Medical Assistant duties during clinic hours, as needed.
• Conduct annual evaluations and employee assessments/disciplinary measures.
• Register and utilize online portals to obtain authorizations.
• Maintain records for petty cash.

Skills

Customer service

Decision making

Communication

Office coordination

Education

High School Diploma

Business or healthcare administration degree

Tools

Microsoft Office Suite

Athena

Job description

The Hughston Clinic. Midtown clinic in Alabama seeks an experienced Office Manager to supervise staff, register patients, and coordinate billing and referrals. This role ensures smooth clinic operations and accurate financial handling with the practice administrator.

You will oversee scheduling, deposits, inventory, time-keeping, and HR coordination, while maintaining compliance and medical terminology knowledge.