Medical Office Operations Lead (GI Clinic)

adventhealth; Ocala (FL); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Job summary

AdventHealth in Ocala, FL seeks an experienced Office Manager to oversee clinic operations, staff scheduling, and billing processes. You will ensure compliance with HIPAA, manage physician credentialing, and coordinate with leadership on budgets and performance metrics.

The role requires strong communication, adaptability, and a background in medical office management. A lead role in a healthcare setting is preferred, with a focus on efficient, patient-centered operations.

Qualifications

• Must have a High School Grad or equivalent.
• Minimum 2+ years of experience in a medical office or leadership role.
• Experience managing multiple practices or specialty practices is preferred.
• Excellent written and verbal communication skills.
• Strong knowledge of medical office operations, policies, and procedures.
• Proficient in HIPAA requirements and regulatory guidelines.
• Ability to greet patients and answer calls professionally.

Responsibilities

• Prepares and tracks data reflecting turnaround time and test results.
• Prepares, updates, and tracks department schedules to ensure adequate staffing coverage, including on-call schedules.
• Interprets and enforces appropriate policies and procedures.
• Ensures staff compliance with local, state, and federal regulations and maintains medical records in compliance with HIPAA requirements.
• Maintains updated Policies and Procedures manuals and ensures the office meets Safety and Infection Control standards.
• Acts as liaison for patients and staff, responds to concerns, assists with physician credentialing, and provides reports and statistics as requested.
• Manages the physician affiliate office/department to ensure cost-effective and efficient operations while providing high-quality care.
• Regularly reviews billing practices to ensure appropriate physician and office reimbursement.
• Assists in preparation of annual budget and reviews Responsibility and Expense Detail Reports.
• Takes corrective action to address variances and manages payable/receivable tasks.

Skills

MS Outlook

Excel

Word

PowerPoint

Internet

English

Communication

Adaptability

Time management

Prioritization

Self-motivation

Leadership

Policy knowledge

Education

High School Grad

Tools

HIPAA compliance tools

Job description

AdventHealth in Ocala, FL seeks an experienced Office Manager to oversee clinic operations, staff scheduling, and billing processes. You will ensure compliance with HIPAA, manage physician credentialing, and coordinate with leadership on budgets and performance metrics.

The role requires strong communication, adaptability, and a background in medical office management. A lead role in a healthcare setting is preferred, with a focus on efficient, patient-centered operations.