Medical Front Desk & Patient Access Coordinator

Hughston; Leesburg (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

Hughston Clinic seeks a detail-oriented medical office administrator to greet and register patients, collect insurance information, and manage scheduling. You will handle chart updates, verify eligibility, and balance daily deposits while coordinating with clinicians and staff.

The role requires at least six months in a medical office and a high school diploma; a medical billing/coding certification is preferred. On-site work and basic computer proficiency are expected.

Qualifications

• Six months experience in a medical office setting.
• High School Diploma or equivalent.
• Valid Driver’s License and acceptable driving record may be required for onboarding.
• Background checks may be run as part of employment.
• BLS Certification (if applicable).
• Knowledge of AthenaNet and medical terminology (preferred).

Responsibilities

• Greet and register patients in a professional and welcoming manner.
• Print patient paperwork and collect insurance cards if not completed online.
• Answer/return calls and voicemails promptly.
• Schedule initial and return appointments correctly with referring providers.
• Enter referring entity accurately for each appointment.
• Maintain and update patient charts to ensure completeness.
• Schedule follow-up appointments and keep charts organized.
• Add notes to appointments to assist providers.
• Track and follow up on no-show appointments.
• Monitor provider schedules and patient flow for efficiency.
• Prepare for what each provider requires for productive clinics.
• Verify insurance benefits and eligibility; document in EMR.
• Obtain referral numbers and authorizations for upcoming appointments.
• Register and use online portals to obtain authorizations.
• Collect co-pays, balances, DME deposits, and pre-payments.
• Collect outstanding balances prior to scheduling.
• Post daily charges and reconcile financial activity.
• Enter daily charge data and reconcile deposits.
• Review and enter daily bank deposits and reports.
• Prepare daily balance sheets and cashier’s reports.
• Update patient demographic and insurance information in the EMR.
• Scan scripts, referrals, and medical records into EMR.
• Print provider schedules and scripts at clinic start.
• Distribute work and school excuses as needed.
• Send reports to appropriate staff.

Skills

Basic computer skills

Independent worker

Communication skills

Education

High School Diploma or equivalent

Medical Billing/Coding certification (preferred)

Tools

AthenaNet

EMR systems

Job description

Hughston Clinic seeks a detail-oriented medical office administrator to greet and register patients, collect insurance information, and manage scheduling. You will handle chart updates, verify eligibility, and balance daily deposits while coordinating with clinicians and staff.

The role requires at least six months in a medical office and a high school diploma; a medical billing/coding certification is preferred. On-site work and basic computer proficiency are expected.