Medical Office Support Services

Ozark Center; Gateway Drive (MO); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Ozark Center is seeking a Medical Office Support Staff (MOSS) to greet visitors, answer calls, and support daily office operations across our outpatient offices in Missouri. The role emphasizes warm, empathic service and accurate data entry while protecting patient privacy under HIPAA.

Qualified candidates will have a high school diploma and experience interacting with the public, plus basic computer skills in Excel and Word.

Formación

• High school diploma or equivalent.
• Professional communication, both verbal and written.
• Ability to interact with the public calmly and courteously.
• Basic computer skills (Excel and Word).

Responsabilidades

• Answer incoming phone calls and route messages.
• Maintain electronic scheduling calendar and reschedule appointments.
• Collect payments at the time of service.
• Enter data accurately and HIPAA-compliant.
• Perform other duties as assigned.

Conocimientos

Phone etiquette

Communication skills

Computer literacy

HIPAA compliance

Educación

High School Diploma or equivalent

Herramientas

Excel

Word

Descripción del empleo

Job Description Summary:The Medical Office Support Staff (MOSS) provides medical office support for all Ozark Center offices. They greet and assist individuals while ensuring the office runs effectively and smoothly, while balancing client and providers needs. They perform and maintain medical office duties. The MOSS demonstrates a warm and welcoming empathic, hopeful attitude, conveying a philosophy of dual recovery. MOSS provides services to individuals impacted by a variety of behavioral health issues, recognizing that the individuals we serve often have experienced trauma that affects their development and adjustment.Education:High School Diploma or equivalentWork Experiences:Must be able to effectively, courteously, and professionally deal with the public both verbally and in writing.Working knowledge of computer applications such as Excel and WordResponsibilities:Receives incoming phone calls, checks voice mail, and distributes phone messages as applicable.Maintain electronic scheduling calendar for follow up appointments, reschedule appointments as needed.Collect payments for services rendered at the time of appointment.Follow HIPAA standards in securing protected health information.Enter data accurately and timely.The above statements are intended to describe the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.Perform all other duties as assigned.Physical Requirements:TB test upon hireOccasional lifting up to 20 poundsRequires normal range of hearing and manual dexterity sufficient to operate a keyboard, telephone, photocopier, and other office equipment as neededSufficient sensory-motor dexterity to complete motor skill tasks, including vision, hearing, and speech.Requires prolonged sitting, frequent standing, bending, and stooping.