Patient-Focused Medical Office Specialist

Ozark Center; Missouri; On-site; USD 30,000 - 42,000; Full time

Job summary

Ozark Center seeks a Medical Office Support Staff (MOSS) to greet visitors, answer calls, schedule follow-ups, and collect payments. The role emphasizes accurate data entry and HIPAA compliance while supporting both clients and providers in a compassionate, trauma-informed environment.

The ideal candidate has a high school diploma and preferred experience in medical office or billing activities, ensuring efficient daily operations across Ozark Center offices.

Qualifications

• High School Diploma or equivalent required.
• Preferred: 1 year medical office or billing experience.
• Experience with HIPAA and medical office procedures is a plus.

Responsibilities

• Receives incoming calls and checks voice mail; distributes messages as applicable.
• Maintain electronic scheduling calendar and reschedule appointments as needed.
• Collect payments for services rendered at the time of appointment.
• Enter data accurately and timely; follow HIPAA standards.

Skills

Customer service

Phone handling

Data entry

Education

High School Diploma or equivalent

Preferred: 1 year medical office or billing experience

Tools

EMR system

Billing software

Electronic scheduling system

Job description

Ozark Center seeks a Medical Office Support Staff (MOSS) to greet visitors, answer calls, schedule follow-ups, and collect payments. The role emphasizes accurate data entry and HIPAA compliance while supporting both clients and providers in a compassionate, trauma-informed environment.

The ideal candidate has a high school diploma and preferred experience in medical office or billing activities, ensuring efficient daily operations across Ozark Center offices.