Job Posting Title Front Office Coordinator

Fast Tracktherapy; Avon (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Student loan assistance

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid holidays

Paid time off

Life insurance

Disability insurance

Employee assistance program

Job summary

Fast Track Physical Therapy in Avon, Indiana seeks a Front Office Coordinator to join our outpatient private practice. You will greet patients, verify insurance, schedule appointments, obtain authorizations, and manage referrals to keep our day running smoothly.

We value clear communication, strong organization, and the ability to work independently in a fast-paced environment while supporting therapists and front desk staff with patient payments and records throughout the day.

Qualifications

• Medical office experience preferred.
• Familiarity with medical terminology.
• Excellent communication and patient service skills.

Responsibilities

• Schedule and confirm patient appointments efficiently.
• Perform insurance verifications.
• Obtain and maintain authorizations.
• Maintain patient records and use EHR systems.
• Call, schedule, and follow up on referrals.
• Explain treatment plans and appointment instructions.
• Support front office operations and daily deposits reconciliation.

Skills

Interpersonal skills

Organizational skills

Multitasking

Communication

EHR systems

Tools

EHR systems

Job description

Header

Position: Front Office Coordinator

Location:Avon, Indiana

Coverage needs: Full-time (36-40 hours/week)

Setting: Outpatient Private Practice

Company Story

Fast Track Physical Therapy is a private, physical therapist‑owned outpatient practice that has provided therapy services since 2009. We have grown to multiple clinics throughout the Indianapolis area, with locations in Avon, Speedway, Mooresville, Danville, and Seymour. At Fast Track, we strive to work alongside the best therapists in the outpatient orthopedic field and become the best therapists ourselves.

Job Overview & Work Site

Want to make a difference in people's lives and be a part of an amazing team that is like family?

In this role you will interact and build relationships with patients, insurance providers, and medical professionals to create streamlined scheduling and financial workflows. Daily tasks include insurance verifications, managing prior authorizations, scheduling, reconciling patient payments and following up on referrals. A patient-centered mindset and the ability to work autonomously will elevate your success in the role.

License & Experience

Duties

• Schedule and confirm patient appointments, ensuring efficient use of time for both patients and providers.
• Insurance verifications.
• Obtain and maintain authorizations.
• Maintain accurate patient records and manage electronic health records (EHR) systems.
• Calling, scheduling and following up on all referrals.
• Communicate effectively with patients regarding their treatment plans, follow-up appointments, and any necessary instructions.
• Assist in the management of office operations to ensure a smooth workflow within the practice.
• Front end collections and reconciling daily deposits.

Experience

• Previous experience in a medical office setting is preferred.
• Familiarity with medical terminology is highly desirable to enhance communication with healthcare professionals.
• Experience in providing medical administrative support will be beneficial for managing patient interactions effectively.
• Strong organizational skills and the ability to multitask in a fast‑paced environment are essential for success in this role.
• Excellent interpersonal skills with a focus on delivering outstanding patient care are crucial for this position.

Join our team as a Front Office Coordinator where you can make a meaningful impact on patients' experiences while working in a supportive environment!

Benefits

Benefits for Full‑Time Employees include, but are not limited to:

• Federal Student Loan assistance program
• Medical, dental, and vision insurance
• 401(k) with 50% employer match up to 6%
• Paid holidays
• Paid time off
• Full‑time benefit options starting at 30 hours per week
• Company‑paid employee life insurance
• Voluntary life insurance options
• Short‑term and long‑term disability options
• Employee assistance program (including mental health services)