Medical Office Scheduler & Coordinator

Beacon Hill; Crownsville (MD); On-site; USD 29,000 - 32,000; Full time

Job summary

Beacon Hill in Crownsville, MD is hiring a Medical Coordinator to handle incoming calls, schedule patients, and maintain accurate records in the EMR. The role requires meticulous attention to patient information and coordination with providers.

Candidates should have a high school diploma or equivalent, at least 3 years of medical office experience, knowledge of medical terminology and coding, and strong skills in Outlook, Word, and Excel; call center experience is a plus.

Qualifications

• High school diploma or equivalent is required.
• Minimum 3 years of office experience, preferably in a medical office or healthcare setting.
• Knowledge of medical terminology and coding required.
• Strong communication and computer skills, including proficiency with Microsoft Outlook, Word, and Excel; call center experience preferred.

Responsibilities

• Answer incoming calls, assess caller needs, route calls appropriately, and accurately communicate patient messages.
• Schedule new, referred, and returning patients while maintaining accurate documentation and information within the scheduling system.
• Coordinate appointment cancellations and rescheduling based on provider availability and schedule changes.
• Enter and maintain referral, authorization, and related correspondence in patient charts and EMR.
• Collect co-pays, deductibles, and other patient payments at the time of service.
• Coordinate outpatient testing, procedures, surgeries, hospital admissions, and required pre-certifications as applicable.
• Maintain patient confidentiality while providing professional communication between patients, providers, and clinical staff.

Skills

Medical terminology

Communication

Office experience

Call center experience

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Beacon Hill in Crownsville, MD is hiring a Medical Coordinator to handle incoming calls, schedule patients, and maintain accurate records in the EMR. The role requires meticulous attention to patient information and coordination with providers.

Candidates should have a high school diploma or equivalent, at least 3 years of medical office experience, knowledge of medical terminology and coding, and strong skills in Outlook, Word, and Excel; call center experience is a plus.