Medical Office Scheduler & Admin Assistant

IVI RMA GLOBAL; Concord (MA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K Plan

PTO & Holidays

Life Insurance & Disability

Flexible Spending Accounts

Employee Assistance Program

Tuition Reimbursement

Job summary

IVI RMA GLOBAL’s Concord, MA office is seeking an Administrative Assistant/Patient Services Scheduler for a full-time, Monday–Friday, 9:00am–5:00pm role. The position supports patient flow and coordinating schedules within a busy clinical team.

Responsibilities include scheduling, confirming appointments, maintaining accurate records in the EMR, and providing compassionate patient service while working closely with physicians and care teams. A high school diploma is required.

Qualifications

• High School Diploma or equivalent (GED) required.
• Associate’s degree in Administrative Management or related field a plus.

Responsibilities

• Schedules and confirms patient appointments and enters notes in the EMR.
• Maximizes physician time and coordinates total patient care.
• Provides accurate information to patients about test preparations, arrival times, and directions.

Skills

Customer service

Scheduling

Communication

Computer literacy

Education

High School Diploma

Associate’s degree (preferred)

Tools

EMR systems

Microsoft Office

Job description

IVI RMA GLOBAL’s Concord, MA office is seeking an Administrative Assistant/Patient Services Scheduler for a full-time, Monday–Friday, 9:00am–5:00pm role. The position supports patient flow and coordinating schedules within a busy clinical team.

Responsibilities include scheduling, confirming appointments, maintaining accurate records in the EMR, and providing compassionate patient service while working closely with physicians and care teams. A high school diploma is required.