Medical Office Receptionist: Patient Concierge & EMR

Ohio Gastroenterology Group, Inc.; Columbus (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

Ohio Gastroenterology Group, Inc. in Columbus, OH is seeking a full-time medical office receptionist to greet patients, verify information, and manage scheduling. You will verify insurance, collect co-pays, and issue receipts while balancing daily cash and preparing reports. Proficiency with AthenaNet/EMR systems and HIPAA compliance is essential.

The role requires strong communication, organization, and a professional demeanor to support efficient clinic operations and patient experience.

Qualifications

• Must have a high school diploma or equivalent.
• Prefer 2 years experience in a medical environment.
• Strong knowledge of medical terminology.
• Ability to verify insurance, collect co-pays, and handle HIPAA securely.
• Excellent communication and organizational skills.

Responsibilities

• Welcome patients and visitors and verify information.
• Instruct on forms and manage scheduling.
• Verify insurance, collect co-pays, and provide receipts.
• Maintain EMR entries and perform related duties.
• Balance cash and prepare daily reports.

Skills

Medical terminology

HIPAA compliance

Customer service

Scheduling

Phone etiquette

Education

High school diploma

Tools

AthenaNet

Microsoft Office

EMR systems

Job description

Ohio Gastroenterology Group, Inc. in Columbus, OH is seeking a full-time medical office receptionist to greet patients, verify information, and manage scheduling. You will verify insurance, collect co-pays, and issue receipts while balancing daily cash and preparing reports. Proficiency with AthenaNet/EMR systems and HIPAA compliance is essential.

The role requires strong communication, organization, and a professional demeanor to support efficient clinic operations and patient experience.