Medical Office Specialist — Patient Access & EMR

OhioHealth; Columbus (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

OhioHealth in Columbus, OH is seeking an Office Specialist to provide receptionist and clerical support, ensuring smooth patient flow and satisfaction. You will answer phones, schedule appointments in the EMR, verify insurance, and help with patient registration and billing related tasks.

The ideal candidate has a High School diploma, is customer-service oriented, can manage multiple tasks, and works well in a team within a busy health care office environment.

Qualifications

• High School diploma or GED required.
• Healthcare or medical office experience preferred.
• Strong communication and computer skills.

Responsibilities

• Greets patients, registers them, and handles insurance information with accuracy.
• Verifies insurance and processes pre-authorization when needed; liaises with physicians and third parties.
• Answers multi-line phone system and directs calls to appropriate staff.
• Schedules patient appointments in the EMR and maintains accurate patient records.
• Files and organizes charts, scans documents into EMR, and supports staff with clerical tasks.
• Attends staff meetings and participates in ongoing training.

Skills

Customer service

Data entry

Phone screening

EMR systems

Education

High School Diploma or GED

Tools

EMR system

Job description

OhioHealth in Columbus, OH is seeking an Office Specialist to provide receptionist and clerical support, ensuring smooth patient flow and satisfaction. You will answer phones, schedule appointments in the EMR, verify insurance, and help with patient registration and billing related tasks.

The ideal candidate has a High School diploma, is customer-service oriented, can manage multiple tasks, and works well in a team within a busy health care office environment.