Medical Office Concierge & EMR Specialist

OhioHealth Corporation; Pickerington (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

OhioHealth Pickerington Health Center is hiring a full-time Office Specialist to support receptionist duties and clerical tasks. The role involves greeting patients, scheduling in the EMR, and handling insurance verification and payments.

The ideal candidate has 1–2 years of healthcare secretarial experience, strong communication skills, and proficiency with EMR systems. Day shift; 40 hours weekly in a care-driven environment.

Qualifications

• High school diploma or GED required.
• 1–2 years of secretarial experience in health care or medical office, or equivalent training.
• Experience with EMR systems and basic data entry.
• Strong communication and organizational skills.
• Day shift; 40 hours per week.

Responsibilities

• Greets patients at arrival for appointments and completes registration; verifies insurance.
• Answers mult-line phone system and directs calls to appropriate staff.
• Schedules patient appointments in the EMR and updates patient records.
• Performs insurance verification and collects co-pays and outstanding balances.
• Assists staff with clerical tasks and forms; scans and files documents as needed.
• Keeps patient charts organized and supports office operations.

Skills

Customer service

Phone etiquette

Data entry

EMR software

Education

High School diploma or GED

Tools

EMR system

Job description

OhioHealth Pickerington Health Center is hiring a full-time Office Specialist to support receptionist duties and clerical tasks. The role involves greeting patients, scheduling in the EMR, and handling insurance verification and payments.

The ideal candidate has 1–2 years of healthcare secretarial experience, strong communication skills, and proficiency with EMR systems. Day shift; 40 hours weekly in a care-driven environment.