Medical Office Receptionist & Admin Specialist

OhioHealth; United States; On-site; USD 31,000 - 43,000; Full time

Job summary

OhioHealth in Dublin seeks an organized receptionist to support patient flow, registration, and insurance verification. You will manage appointment scheduling in the EMR, handle phone inquiries, and maintain accurate patient records.

The role requires attention to detail and strong customer service in a clinical setting. Primary responsibilities include greeting patients, processing registrations, collecting co-pays, and coordinating with clinical staff.

Qualifications

• High School diploma or GED required.
• 1–2 years of secretarial experience in health care or medical office, or equivalent.
• Proficient data entry and computer skills; familiarity with EMR systems.

Responsibilities

• Greet patients and complete registration and insurance verification.
• Schedule and update patient appointments in the EMR system.
• Answer a multi-line phone system and route calls to appropriate staff.
• Obtain pre-authorizations when needed and coordinate with physicians' offices.

Skills

Secretarial experience

Healthcare office experience

Data entry

Phone etiquette

Education

High School or GED

Tools

EMR system

Job description

OhioHealth in Dublin seeks an organized receptionist to support patient flow, registration, and insurance verification. You will manage appointment scheduling in the EMR, handle phone inquiries, and maintain accurate patient records.

The role requires attention to detail and strong customer service in a clinical setting. Primary responsibilities include greeting patients, processing registrations, collecting co-pays, and coordinating with clinical staff.