Medical Office Receptionist & Patient Care Coordinator

The Orthopaedic Institute; Lecanto (FL); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

The Orthopaedic Institute is seeking a Receptionist to provide patient-oriented service in a back office setting. You will handle calls, complete pre-visit chart prep, manage referrals, and support the clinic team while complying with HIPAA and OSHA policies.

This fast-paced medical office role requires superb communication, multitasking, and teamwork in a patient-centered environment. Responsibilities include coordinating with schedulers, verifying insurance, and assisting with general office

Qualifikationen

• High School Diploma or equivalent required.
• Minimum one year of customer service in a medical office preferred but not required.
• Excellent customer service skills.
• Teamwork and collaboration.
• Comfortable in a fast-paced environment.
• Ability to multitask.
• Excellent verbal and written communication skills.
• CPT codes and ICD-10 coding experience helpful.
• Familiar with computer systems and practice management software.

Aufgaben

• Answer the telephone and handle calls promptly with documentation.
• Pre-visit chart preparation.
• Verify insurance coverage and communicate status to patients.
• Manage outgoing referrals.
• Coordinate with the procedure scheduler and clinic coordinator.
• Communicate with physician staff to ensure quality of care.
• Adhere to HIPAA and OSHA policies in daily operations.
• Perform other duties as assigned.

Kenntnisse

Customer service

Teamwork

Communication

Multitasking

Fast-paced environment

CPT/ICD-10 coding

Computer skills

Ausbildung

High School Diploma or equivalent

Tools

Practice management software

MS Office

Jobbeschreibung

The Orthopaedic Institute is seeking a Receptionist to provide patient-oriented service in a back office setting. You will handle calls, complete pre-visit chart prep, manage referrals, and support the clinic team while complying with HIPAA and OSHA policies.

This fast-paced medical office role requires superb communication, multitasking, and teamwork in a patient-centered environment. Responsibilities include coordinating with schedulers, verifying insurance, and assisting with general office